Recent content by jkthomas3480

After the latest update, while viewing clips, BI doesn't stay zoomed. I have a few cameras that not only monitor an area close to a building but I also use them to keep an eye on things in the background. I have always been able to zoom in on an area and BI would maintain that zoom from one clip...

Thank you! This definitely solved the delay I was having.

Right after I added my comment I noticed the post by plomaris regarding WAN and LAN encoder profiles. I set mine to CBR 1024 kbps and did a test trigger. Notification popped up, I clicked on it and it opened instantly. There is also no more delay when just opening a camera. I love this forum. It...

I too have the same problem. I have a Galaxy S10 Plus and when I get a motion alert notification I click on it which in turn loads the BI app. It takes a long time to load the clip that I received the notification about. Sometimes it won't even load the clip, I have to go to the alerts list and...

I deleted (renamed) my DB yesterday and started from scratch as well. I also changed my allocation settings as I was allocating 2 TB to the "Stored" folder that I am not even using. As of this morning I have no errors on clips, all clips are there as they should be and the clip storage screen...

I have my DB on the secondary drive rather than on the local C drive. Would it be best to have the DB on C? I'm not exactly clear on how BI handles the alerts. I am only using the New folder, I do not save images of the alerts (but I do have thumbnails of them in the tree when everything is...

I am using a secondary internal drive for the database and data storage. I installed that drive 4 or 5 months ago and had no issues with this configuration until the last couple of updates. Edit: Not sure if this helps any but I can go through an entire day with no issues and it seems like the...

I agree with you in that I would absolutely upgrade to 5 again. I'm fine with some bugs needing to be worked out. It is still a great piece of software for the price. I am currently on version 5.0.2.4 but still having the random issues that others are seeing. Hopefully it will all get sorted out...

This was after my rebuild of the DB this morning so of course it isn't showing an error now.

I saw that thread before I posted mine, it says solved but I haven't been able to get my issue fixed from anything I have read there. Backed up a copy of my database this morning and let it build from scratch. It's still not bringing the alerts back. I haven't changed anything in the allocation...

I've also tried deleting the database and rebuilding. Problem came back for me. Not sure what's going on but I have a 6T drive and only 1T is being used at the moment. Should be no issue of hard drive space. The weird thing is that it's not deleting "old" clips to make room for new ones. The...

This problem started two updates ago. Some of my alerts will open with no problem at all and some give me the error "Sorry, file could not be found". I record continuous in 1 hour segments as well as the motion alerts. When I switch to the 1 hour segments after getting this error on alerts, I...

I am also having issues as of the last two updates. It started with all of my alerts disappearing for about 24 days. I record in one hour segments as well as use motion alerts. The one hour segments were still showing in the tree yesterday. This morning there were 5 hours of segments missing...

Thanks for the info. I have not messed with using macros in BI before. I may give this a try when I get a moment.

Thank you. It's not a major issue. Just something I was wondering about :)