Recent content by kontech

  1. kontech

    DHI-VTO2202F-P-S2 integration with SIP/VOIP services

    I've seen a handful of posts about integration of DHI-VTO2202F-P-S2 with 3rd party cloud-based SIP/VOIP providers in the past two years with mixed results. The use case is to be able to have two-way audio (no video) between VTO and IP phones and possibly open the gate/door lock from the IP...
  2. kontech

    sourcing HDD storage

    FWIW, I sourced the drives from a trusted U.S. reseller. By chance, I looked at the individual drive and it has printed in bold letters that drives are for sale and warrantied in China only!?! Not sure what to make of it. I contacted the reseller and I'm yet to get an explanation.
  3. kontech

    sourcing HDD storage

    I'm working on a project that entails standing up a VMS server running exacq Vision VMS with targeted 200TB of usable disk storage. Per vendor's recommendations we're going to go with RAID6 and WD 18TB Purple 7200 rpm SATA III 3.5" Surveillance drives. Before I fork out 9K for the drives alone...
  4. kontech

    troubleshooting cameras outage

    Well, this had nothing to do with credentials as all cameras were set w/o password. Interestingly, some cameras were accessible (ping) from the switch directly connected but not from upstream switches as if ARP tables were not updating across switches. After power cycling the switches, updating...
  5. kontech

    troubleshooting cameras outage

    As of Friday morning a bunch of cameras seemed to have gone offline. They were unavailable in exacq vision NVR but pingable. We had the staff replace the PoE switch thinking if was the root cause to no avail. Upon further examination, it turned out that most of the problematic cameras are...
  6. kontech

    Recommendations for 180 degree coverage security camera

    The caveat is that we won't be able to mount the cameras at the corners because of cabling restrictions there. Cameras will have to go on the façade and we have some flexibility on elevation, can go as high as the 3rd floor, although not necessary. That said I'm inclined to go with dual sensor...
  7. kontech

    Recommendations for 180 degree coverage security camera

    Hello, I'm looking to source four security cameras to be mounted on the outside walls (four quadrants) of the building to provide 24/7 coverage of the sidewalk/street along the building. The primary goal is to capture any slip & fall incidents to protect the owners against frivolous litigation...
  8. kontech

    AiPhone IS-IPDV doorbell connect to BI?

    We have several Aiphone IX units and tried to configure them with BI5 to no avail. Getting RTSP 503 service unavailable. Is there a trick to make it work in BI? They do work OK in exacqVision NVR configured with RTSP path.
  9. kontech

    YouTube Streaming problems

    Streaming to Youtube 24/7 doesn't seem to work unless you're willing to monitor it and maintain it regularly. The problem with streaming directly to YouTube is this: If the stream disconnects, or the bitrate goes unstable, or there are dropped frames or it gets briefly disconnected, the system...
  10. kontech

    YouTube Streaming problems

    I may have found the solution to this annoying problem. Instead of using ever changing YouTube URL copied from the stream we need to use URL that looks like this: https://www.youtube.com/embed/live_stream?channel=[channel ID] Channel ID is the constant as I understand it.
  11. kontech

    YouTube Streaming problems

    As of this AM the stream is broken again. Youtube studio show Excellent connection yet there's no video, only a spinner - Connect streaming to go live... No settings have changed on camera and on youtube side including the stream key appears.
  12. kontech

    YouTube Streaming problems

    All good info. Camera is very capable and it has zoom feature. The current shot has been consciously selected by the customer himself.
  13. kontech

    YouTube Streaming problems

    Someone just said that when they access the stream they see footage that is few hours old? Not sure if this has to do with turning off NVR option or not. As jon2 said we're going to set down resolution to 1080. Other than that, fom your experience, what are the best practice settings? All in...
  14. kontech

    YouTube Streaming problems

    Got it. Will enable audio. Sent from my iPhone using Tapatalk
  15. kontech

    YouTube Streaming problems

    I'm not sure if I follow you about setting up the main and substream at the same time? It appears to me that you can only have one stream type (main substream or substream) set up at a time under RTMP tab in camera settings - radio button.
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