Recent content by LTS_Chris

Hi Eggin, This is Jack Chan, I am the support manager here in LTS. I have taken over this forum. How's the project going? Do you need any additional help? Jack

I'm glad you were able to get it! Thanks for updating me on how it went.

Hi Micoinde, You need to speak to your LTS sales representative in order to obtain the logo tool. You may find the number of the nearest office near you in the link below, thanks! Contact Us

Hi PJ, For this issue, I think it might be better if you gave our support line a call so we can have someone remote in and take a look at your system. I've included the phone number below for your convenience. 1-831-250-1292

PJ, for most of the United States, DST begins on the second Sunday of March and ends on the first Sunday in November.

Hi Sinjin, What was the issue you were having with the camera that needed to be replaced? Do you have installer's company name? If you want to pm it to me, perhaps we can figure out who he or her spoke with. In my experience, the tech team rarely closes tickets due to "user error." Thanks.

Hi Sinjin, What is the issue you're having?

2. Yes, try to enable to DST and see if it resolves the 1 hour time difference. 3. If you say that motion detection is starting an hour earlier than it is supposed to, it may be affected by the time settings on your recorder. See if enabling DST fixes the time your recorder begins motion...

1. NVMS7000 doesn't set or follow any schedules. Any scheduling issues would have to be coming from the recorder itself since the program pulls the data from the unit. 2. Is DST currently enabled or disabled for you in the recorder's time settings? 3. Do all of your cameras have a motion...

1) Do you have access to the recorder through the browser? I recommend logging into your recorder and setting the recording schedule under the storage settings. NVMS7000 is just the management software. 2) Do you have DST on or off in your recorder? The one hour difference may be due to DST...