Recent content by mateck

Thankyou! I was told the tech had tried the defaults - I didn't even think to check that.

Hello. I'm hoping someone can decrypt this file so that I can get the user name and password. It is version 5.2.5. It gave up the config file OK as an .xlsx but I can't find any plain language in it. Thanks

The INTEL UHD 630 drivers were current, and I don't have Nvidia card in it.

I only have 6 camera on a i5- 10th generation. So this thing is massively oversized for six camera. I did get it working though - someone at the Milestone form kindly helped me by having me turn off the mobile hardware acceleration. This solved the problem right away. Not sure why. Here...

I just logged on to 127.0.0.1:8081 and not cameras at all - just lost connections. I restart the mobile server and they all come back up. But i don't think that will last long. I wish I could load an earlier version of essential+ but they don't allow that for the free license. It has to be...

Yes. But also, it's not just the mobile app that is not working. It is also the web app. And that web app doesn't work on the LAN or the WAN. Meaning if i go to 127.0.0.1:8081 it fails - unless I stop and start the mobile service. Then it works ... for awhile. I've done a hundred milestone...

Hello: I have only 6 cameras (2 and 4 megapixel) on this new system with Essential+. After a few minutes I lose the ability to see cameras on the mobile app & web app. I get "connection lost" It will still work on the smart client perfectly. And this is not a network problem because I can...

Did you download the latest device pack (and also the legacy device pack)?