Recent content by pburgh

Thanks!

The BI mobile application makes it quite simple to record a video clip from archived footage (using the video icon during clip playback). I might be missing it, but is there a way to do this on the desktop via BI Admin? I have a clip that was recorded yesterday that is a few GB; too big to...

I went back and tested a 5442 on the same run -- same issue. After scratching my head for a bit, I decided to try moving the run back with 40' less cable. Voila! Fully functional camera now. Thanks for the replies!

Pure Solid Copper cable used, not Copper clad aluminum? Solid 23awg or 24awg wire? Not positive, but I think it's 24awg, will confirm. However, I have used this same spec wire on longer runs with no issues. Good quality Rj45s? Tripp Lite Rj45s wired to 568b standard? 558B Connection...

Yes, they're all 5231 cameras. I can try swapping. Tried every port on that particular switch, including ports that had functioning 5231 prior. No dice. You read my mind! I was going to go back over with an injector and see if that made a difference. Just very odd that it worked for "a...

One of my installs has a Dahua IPC-HDW5231R-Z mounted on a tree down by the client's driveway via direct burial CAT5e cable. When I installed it, everything tested fine and the camera was working as expected. Within the first few weeks the client reported the camera going offline every now and...

Thank you for the information. You're explaining my exact situation. To be clear, in post #18 I just went as high as possible to see if there was an immediate improvement. There was, now I will go back and refine.

Got it! I'll fiddle with it to get it down to where it's optimized but not showing the issue. Thanks again

That seems to have done the trick! I unchecked the limit option and set the quality to 100 as a test: I don't see the jaggies or time jump every ~20 seconds now. Thanks for the tip!

That's something I haven't investigated. Can you provide more info on what to check/change?

I've gone back and checked some of my other systems and they're all doing this on one camera or another... no real rhyme or reason to the model or make. Frustrating.

On Driveway2, the No Signals are due to me removing the camera over night. It hasn't recorded any new errors since reconnecting the camera. Was testing a new model.

Just hooked a monitor up and I do NOT see the issue when viewing this camera in the console. I still see the issue in the iOS app.

I am not using a dummy plug. Could I just hook up a monitor to the machine instead?

I'm not sure if this happens on the console because I'm headless accessing via RDP. I can connect a monitor and see if it happens.