Recent content by TommyR

Thanks a lot! Restarting the PC helped. I can now save rules. However have a different issue now - when watching live I see the rules work but for some reason I can't see marks in the Playback... I have laptop without an external monitor.

Hi! Thanks a lot for your help! I tried changing scale in Windows yesterday. It was 175% I changed it to 100%. It looks much nicer in Smart PSS but I still get error message "Please complete drawing the rule!" even though yet again the message on the drawing saying "Draw completed!". :confused:

Tried this but it just maximizes this detached view to the entire screen. My IE version is 20H2. I don't use it at all and happy to downgrade if possible.

Thanks for your help! Zoom was at 160% but setting to 100% didn't help. The camera view is still detached from the control. :(

Hi Everyone! I used to set up IVS rules in IE but can't do it anymore. There is a glitch with the way the camera view is displayed on the page - it's shown twice with second one blocking the buttons. I tried everything to remove this second view to no avail. Tried in Chrome using NACL Web...

Hi JohnZ, looney2ns & beingaware Thanks a lot for your help, the issue has now been fully solved - no problems for 6 weeks now. I was away for one month, but before leaving managed to setup VPN using my synology box and dynamic DNS service offered by synology (I don't have static IP-address). I...

Thanks for your explanation! What I meant by not being sure how they got in is the cameras weren't secured by default password. Was it supposed to be secured? Thanks, will search for VPN.

Thanks looney2ns! Looks like removing port forwarding rules from the router helped. Could you please tell me why waiting 5 minutes can help get rid of malware? Also, I changed default admin password to a generated one - not sure how bots managed to get in.

Managed to access the NVR - somehow HTTP port was changed by itself (or by malware) from 80 to 8000.

Hi John, Thanks a lot for your response and ideas. I now believe it's malware attack. A month ago I was playing with allowing remote access using port forwarding on my Internet router. I didn't manage to access it myself but left it exposed still. A few days ago I removed port forwarding and...

Hi Everyone, About 2 months ago I bought Dahua NVR NVR5216-4KS2, 3 cameras IPC-HDW5231R-Z and PoE switch TP-LinkTL-SG2210P. Everything was working fine for about a month, I set up IVS rules on all cameras but decided not to receive alerts and instead just check playback in SmartPSS...

Working now! Thanks a lot mate for your help! ;)

Thanks a lot guys! I set up an experimental intrusion zone on one of the cams, it was triggered when I left the house and came back however it's not seen on the timeline in playback in SmartPSS. Do I need to do anything extra? Thanks, Tommy

Hi all, Received my 3 cameras a week ago and did initial set up using non-POE NVR 5216 and external POE switch on Friday. The quality is amazing. Currently it's recording all the time but yesterday we had some visitors while we were away and I struggled to go through hours of footage in...

It's a logic board, backup battery, 4 motion/heat sensors, 2 sirens (indoor and outdoor), two key fobs, GPRS module with 2 sim cards (for back to base) and a touch pad. I didn't install doors/windows sensors and often leave windows open anyway. It will alert the monitoring company which will...