Hi All,
I'm very new to this world so please bear with me...
I have just purchaced the below;
Hikvision 4 Channel 4K NVR with 4 PoE Ports (DS-7604NI-K1-4P)
Hikvision DS-2CD2142FWD-IWS 4 MegaPixel IP PoE WiFi Dome Camera with 30m IR Night Vision 2.8mm Lens
Hikvision DS-2CD2142FWD-IWS 4 MegaPixel IP PoE WiFi Dome Camera with 30m IR Night Vision 4mm Lens
I've connected a monitor to the NVR & created a user & password etc & then connected the cameras (testing only one at a time so far) by a cat5 cable. The cameras appear on the viewing software but they then dissapear after a few minutes, this happened with both cameras. Now they're not seen at all. I have since tried to activate them by connecting them directly through the router & the laptop (both via cat5) & neither the SADP Tool or the iVMS-4200 softwares can see the cameras. I have tried 3 different cables too to rule that out.
I've contacted the sellers who told me to contact Hickvision, wich I have , but in the meantime can anyone help me trouble shoot this please?
Thanks in advance
I'm very new to this world so please bear with me...
I have just purchaced the below;
Hikvision 4 Channel 4K NVR with 4 PoE Ports (DS-7604NI-K1-4P)
Hikvision DS-2CD2142FWD-IWS 4 MegaPixel IP PoE WiFi Dome Camera with 30m IR Night Vision 2.8mm Lens
Hikvision DS-2CD2142FWD-IWS 4 MegaPixel IP PoE WiFi Dome Camera with 30m IR Night Vision 4mm Lens
I've connected a monitor to the NVR & created a user & password etc & then connected the cameras (testing only one at a time so far) by a cat5 cable. The cameras appear on the viewing software but they then dissapear after a few minutes, this happened with both cameras. Now they're not seen at all. I have since tried to activate them by connecting them directly through the router & the laptop (both via cat5) & neither the SADP Tool or the iVMS-4200 softwares can see the cameras. I have tried 3 different cables too to rule that out.
I've contacted the sellers who told me to contact Hickvision, wich I have , but in the meantime can anyone help me trouble shoot this please?
Thanks in advance