I've been trying to figure this one out for a while - I hope someone here can show me the light.
I have an installed Tribrid DVR: Hikvision HDVR3204-1080P2U (which is branded as eyespypro.com)
There are 2 x 4TB WD Purple hard disks installed
This DVR has been working great with a collection of 15 analog cameras for over a year.
I am now adding an IP camera - also by Hikvision - a Fixed Dome, Model: DS-2CD2142FWD-I (no CH in the serial) - all Hikvision original packaging
Individual installation of the camera was flawless and it works nicely on its own
I am attempting to add it as a 16th camera to the DVR, which accommodates Analog, IP, and TVI cameras.
On the DVR, itself, I go to the "Add IP Camera" section of the menu and the camera shows up in the list, then I click on the Add icon.
Then, I click on Edit settings for the camera and input the username and password established when I setup the camera.
There is a yellow warning triangle under the Status column and when I click it, the following message is displayed:
"Resolution or bitrate has reached the limit"
In the Hikvision iVMS-4200 Interface I can see the camera added as IP camera D1 with a status of:
"Offline (Parameter Error)"
As an IT administrator I can troubleshoot almost anything, but in this case I have limited information to go on - there is nothing in the manuals
I've seen that can tell me exactly how to deal with this. It seems simple, like lowering the bitrate/resolution or making sure the hard disks can handle it,
but I am not getting it to work by playing with those settings. Troubleshooting from hikvision is ridiculous and their website will not even acknowledge
the existence of this DVR - even though it is Hikvision. Its a 32-channel DVR, which are definitely not as common from what I've seen.
I'm very good technically, but not an expert in camera systems and need to get this going, so I would appreciate any help I can get!
I have an installed Tribrid DVR: Hikvision HDVR3204-1080P2U (which is branded as eyespypro.com)
There are 2 x 4TB WD Purple hard disks installed
This DVR has been working great with a collection of 15 analog cameras for over a year.
I am now adding an IP camera - also by Hikvision - a Fixed Dome, Model: DS-2CD2142FWD-I (no CH in the serial) - all Hikvision original packaging
Individual installation of the camera was flawless and it works nicely on its own
I am attempting to add it as a 16th camera to the DVR, which accommodates Analog, IP, and TVI cameras.
On the DVR, itself, I go to the "Add IP Camera" section of the menu and the camera shows up in the list, then I click on the Add icon.
Then, I click on Edit settings for the camera and input the username and password established when I setup the camera.
There is a yellow warning triangle under the Status column and when I click it, the following message is displayed:
"Resolution or bitrate has reached the limit"
In the Hikvision iVMS-4200 Interface I can see the camera added as IP camera D1 with a status of:
"Offline (Parameter Error)"
As an IT administrator I can troubleshoot almost anything, but in this case I have limited information to go on - there is nothing in the manuals
I've seen that can tell me exactly how to deal with this. It seems simple, like lowering the bitrate/resolution or making sure the hard disks can handle it,
but I am not getting it to work by playing with those settings. Troubleshooting from hikvision is ridiculous and their website will not even acknowledge
the existence of this DVR - even though it is Hikvision. Its a 32-channel DVR, which are definitely not as common from what I've seen.
I'm very good technically, but not an expert in camera systems and need to get this going, so I would appreciate any help I can get!
