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Use the built-in Hik-Connect APP Every time I change to HD quality The video quality with lags after a few seconds the screen automatically returns to basic. As if it is difficult for the screen to carry HD quality. Is it not possible to see a picture in HD? Video link attached can see the time...

is set to record to sd card continuous and the color is blue. After I use the app once in ptz, the color changes to orange, only restarting the camera returns the color to blue. On the computer it is always blue and only in the app it shows orange. I use hik connect 6 for end user iphone app. I...

In playback, does anyone know why the bar changed to red And how to return to the normal blue? hik-connect ios app

Hi I purchased a new camera and every few hours it reboots by itself. There is no exact time it just happens randomly. Any idea what the problem could be? Connected by cable rj45 not wifi. Version 5.7.1 connected with 12v 2a power supply