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idrisminke@gmail.com Thanks

Thanks Oleglevsha,

Thank you ulliua, I have downloaded firmware from this site. So far I have found online some firmware that the camera will except: General_IPC_HI3516EV200_50H20AI_S38.Nat.dss.OnvifS.HIK_V5.00.R02.20200325_all - When I install this firmware there is still no option to change the PTZ protocol...

Hello Oleglevsha, I have tried all your firmware but none of them install. Camera shows that there is no PTZ Protocol Do you have firmware for this camera?

Hi, Are you able to re-post this binary file please? The link above apprears to be a differant binary file. Model of my camera is NM4RT-20718EP Thanks.

Hi All, I have followed all of the suggestions that I have found concerning this issue and I have not been able to resolve it. My cameras are reported by ONVIF as: H264 HI3516EV200_50H20AI_S38 V5.00.R02.000559A7.10010.040400..ONVIF 2.41 The sticker on the cameras say they are NM4RT-20718EP...