Search results

as far as I know. the netgear was a issue before the blackouts started. we wne't through three of them on warrenty and none of them would maintain a IP address for very long. one even kept trying to assign the same IP address to two different devices at the same time. we've replaced the netgear...

I know they aren't the best of cameras but it's what we could afford. I wasn't having any wifi issues before but I have a wifi adapter and change it out to see. we had replaced a defective netgear router (three times) that was nothing but trouble. I thought that was the original problem (it...

My problem is that randomly cameras will go to black. They won't record anything. Just black screens that are not recorded at all. When I go to the time line there is a black gap. All of a sudden after minutes or hours or days they will suddenly start recording again. This is across all four...

I need to appoligize. I've just found this very frustrating and I've already missed one car break in right across the street because of this. I'll put it all together and post it. I just hope I can remember what update it was. one before last I think.

right now all I want is a reply from him. I've tried to send him all that information with screen shots attached and all it does is bounce back. right now I am not getting ANY support. I have a problem. I'm not hearing anything back. why should I bother putting all that together again to just...

it was working find and then after a update cameras just started randomly going black. screen showed as black. other cameras working fine. but no recording from the black screens. just nothing there. big black gaps in the time line. sometimes hours long. then they would pop right back up and run...

I am sending from a private domain. that hadn't occurred to me. I'll try sending from a gmail account. thanks for the idea.

oh I understand that. I've been really patient with him but it's been over a month since I heard anything about my problem (cameras going black in BI and not recording for hours or days). it's the bouncing back of the emails that has me really frustrated. not even a "we have received your email"...

the support and sales emails keep getting bounced back as undeliverable. I can not contact the company about a ongoing problem

I've tried the help link in the settings bage. coppied the clipboard to the email. cut and pasted the address into the send to bar. write up the problem. hit send and right away it bounces back. did the same when I tried it from my web mail page. it did the same thing when I did it from the...

I have a problem that I have been trying to get help with for over a month now with only one reply. I've been sending trouble tickets about it for three days now and they all bounce back. Same with the sales email. Anyone have any ideas what's going on?