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No, I am going to call them tomorrow. I bought the system from them and I know they are good people but they don't sell rebranded Hikvision equipment anymore so I am not sure how enthusiastic they are going to be giving me advice knowing I am not going to be buying from them. I will call them...

Okay, I wasn't sure. I thought you didn't like me mentioning prices. Either way, it is not spam, or at least I don't think it is. I just need some help figuring out what to do with this $7000 system I have which no longer works.

I have a Hikvision 16 POE NVR I bought seven years ago that is attached to 11 Hikvision 4P EXIR Dome Cameras. I bought the unit from Nellies so they rebranded it so I don't know the model number. It is in our condo and we work out of town so we use it to keep an eye on things when we are away...