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The firmware above has saved my IPC. Thanks Does anyone know how to set a PTZ preset point after booting - up? This IPC always points towards the floor after PTZ controls initialization.

Successful update but PTZ controls not working with firmware 30679 for XM550_80X50. Mine is XM530_80x50. Is there any other firmware that I could try? Or an email address/website where I could ask for the right firmware? What about the menu initialization? Is It mandatory for the IPC to work...

First of all, many thanks for your valuable help. Firmware update using ONVIF Device Manager is unsupported for this particular IPC. There is no such a menu Settings/Advanced/Upgrade when I login at xmeye.net remotely. Either this IPC doesnt support manual firmware update or maybe you can do...

I can´t find an option that allows me to upload a firmware on any menu through the device login at xmeye.net. Under Maintenance there is just a tick to allow automatic online firmware update but nothing else to upload a file. Onvif device manager doesnt allow me to update the firmware either...

Thanks for your prompt response I´ve found the firmwares 30678 for XM530_80x20 and 30679 for XM550_80x50. Which one should I install on my IPC XM530_80x50_8M? Do I need special tools to upload the new firmware? Can I do it remotely? Can I use XMEye app?

Hi, PTZ/Focus/Iris controls have stopped working after last upgrade using XMEye app. I wonder if you could help me find the right/previous firmware for this camera (you can see the model and latest firmware below) and the tools/steps to upload the new firmware. Cam Model: XM530_80x50_8M...