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OK so there has to be more to this because I have all of that setup and it's not working. My windows10 username and password are identical to the share credentials. I can mount the drive and tell it to use the same credentials, and I see the drive in file explorer. I am running BI as a service...

Thanks!

i have a WD mycloud I had been using to store images. Now with Win10 BI won’t see it as a valid location to store data. I can mount the share in file explorer, see it, and write to it, but with BI no dice. I’ve setup permissions for it as best I can tell and made an account in the mycloud the...

So indeed the IR cut filter was the problem, thanks. Pro tip: you gain access by unscrewing the front, not the back. Hah.

here is a view through my sony HD camcorder on night vision mode shooting back at the camera and the IR flood. both the camera and the IR emitter are glowing red when looking at them. Gotta be the IR cut filter stuck. think I can just phsyically remove it without destroying the camera?

here it is with moonlight mode turned off

here is my settings. i turned those on just to try to force it. definitely goes to black and white, and i do get color during the day

here is a view through the cam. There is an IR emitter mounted right next to the camera that should be lighting that whole thing up like daytime. I used to get a shadow from a shrub by the street that was quite impressive

this is what my view looks like on the left. The one on the right is how it used to look with IR emitter. I made the mistake of resetting the camera to factory specs and now I cannot get to it. Sigh. Going to have to find a way to hardwire it to a network or perhaps with a laptop

been a while since I looked at this but still an issue. I think the IR cut filter is stuck in place honestly. It look just like the example in the manual with LED and moonlight mode off. is there a way to troubleshoot that?

Thanks, good to be here. I need to greatly expand my camera base but am frustrated by where I'm at. As stated in my OP, all night vision settings are on auto :( I didn't think win10 would have anything to do with it but posting the only things that changed from when it didn't work to when...

I had everything working fine. The camera, BlueIris, the IR Illuminator. Then I upgraded to Win10, reinstalled BlueIris, and now my camera will not seem to recognize the IR signal from the illuminator. I can toggle the IR emitters to off on the camera and the image gets darker. But I have a huge...