I have the same problem.
In Hik-Connect app when connecting to Remote Configuration it gives an error: Connection failed. Everything else on the app is working good.
Anyone have any idea?
Compared to the DS-2CD2387G2-LSU/SL ( is has a hole that can fit the Rj45 connector) there is no room at all behind this DS-2CD2387G2P-LSU for a flush mount. The Rj45 connector does not fit between the wall and housing.
I think not the software but the hardware will stitch it together so I think only one channel will appear. Also the resolution stream settings are not configurable at all. Only one stream @5120 × 1440