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Greetings, I plugged the new camera in place of an existing camera on the switch, no change. I made sure the camera H265 was not turned on , and it was not. not sure what to do now...

Hi, Our church has 30 HIK cams on a DS-9632NI-ST. It is FW version V3.3.4 build 150811, and has been rock solid for 10+ years. I purchased two new DS-2CD2H43G2-IZS cams from J&R. Using the NVR I activated them and changed their IP to be within the range of the NVR (the NVR has a Cisco POE...