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Ok thank you for your time and replies currently I have no idea how to fix it but hopefully soon get some step by step or pictorial method to fix this issue.

I don't know the username and password of it

Sir exactly we asked someone to install it and he did it and went out of city now I am trying to fix it by my self secondly update on DHCP is that after unchecking it my device is showing as offline. For reference sharing this info if you can guide me what to do now I will be highly obliged.

Thank you I have turned off that DHCP thing deleted the device from mobile added it again. Now the other thing you suggested is out of my league to understand that what does it mean port forwarding etc yes one of the leads is attached in wifi router but its for internet providing to cameras.

Every time electricity goes off and come back my HIK vision cameras doesn't come back on mobile device although they are working on HDMI but on mobile it shows as device offline. Than I have to bring out the power cable and place it back to get the view but if I am out of house I can't see them...

How you fixed it than?

hi I am not an expert and came here searching for an answer as in my country power outage is common so every time it happens cameras doesn't show up until and unless I plug out and plug in the supply. so when I am out I can't see cameras if power trips and come back so is there any solution of it?

hi I am not an expert and came here searching for an answer as in my country power outage is common so every time it happens cameras doesn't show up until and unless I plug out and plug in the supply. so when I am out I can't see cameras if power trips and come back so is there any solution of it?