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  1. M

    Can't view substream of Annke C800 in BI5

    Thanks for the suggestion. Before you could respond and I could see your reply, I uninstalled BI, rebooted system and reinstalled. When it loaded, it still had the two cameras that I had previously set up were still in place. Not only does my Annke camera have both its main and substream...
  2. M

    Can't view substream of Annke C800 in BI5

    I get the spinning circle of doom for about 30 seconds then a message box says "Trouble deleting camera". Upon trying to restart BI to see if that resolves it - I am prompted to install an update (5.5.3.7). Selecting it causes it to try to download and update, followed by restarting and telling...
  3. M

    Can't view substream of Annke C800 in BI5

    Is this the setting you mean? Or is there some other setting to enable to substream via http maybe?
  4. M

    Can't view substream of Annke C800 in BI5

    I think so, yeah. Camera settings as per below image. And if I open VLC and open the following URL: rtsp:/admin:myadminpw@192.168.12.20:554/Streaming/Channels/2 then I get an image and if I view the codec info it says the resolution is 640 x 480 which matches the setting below. But that's an...
  5. M

    Can't view substream of Annke C800 in BI5

    I've seen stuff about poor quality cabling - I did make my own cables. But when I put 101 as the address for the main stream AND the substream, the picture comes through fine. The "general" tab of the camera settings shows main stream and substream are both receiving at 700-ish Kb/s. And when I...
  6. M

    Can't view substream of Annke C800 in BI5

    It is. The moment I put the second stream in and press OK, the picture disappears to be replaced with coloured stripes :(
  7. M

    Can't view substream of Annke C800 in BI5

    Thank you for taking the time to help. I already knew that these were hikvision based from my numerous google searches. I think I even tried selecting hikvision from the dropdown. Anyway to be sure, I copied your settings above exactly. The web interface shows coloured stripes. When I look at...
  8. M

    Can't view substream of Annke C800 in BI5

    Yes I did. I've just done it again - it does some querying, concluding with the message "RTSP port found". I then have the following choices in the dropdowns: Main: Default only. Selecting it causes the path to be filled with a single forward slash / Sub: Default, or None. Regardless of which...
  9. M

    Can't view substream of Annke C800 in BI5

    Hi - not sure if I'm missing something really obvious or my camera is broken but I can't get the substream working in BI. rtsp:/admin:myadminpw@192.168.12.20:554/Streaming/Channels/1 rtsp:/admin:myadminpw@192.168.12.20:554/Streaming/Channels/2 When I open the first link above in VLC and view...
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