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One more thing... is there any cure for the fisheye video of the door unit, to make it more linear?

Success! I did not fully restore factory settings, I kept IP and user settings but restored the rest (I think there was "Default" button or something). After a few combinations of resetting and re-adding devices and playing with the Device management, as well as adding the door unit from the...

I must be doing something wrong. I entered Registration Password in Intercom->Session setting of the door station, entered the Main Station IP to match the indoor unit, reset the indoor unit to factory settings again, readded the door station (entering the password I chose for the door station)...

How do I ensure I have the right password? I just upgraded to 2.1.60 and it's doing the same.

Hm, you're right I need to try it. I have reset the unit to factory settings and paired with the doorbell, but that still did not resolve the problem (still can't operate the lock on the live view, if the call is not in progress).

Yep I reenabled the 2nd lock already. I'll try resetting the indoor unit too.

Thanks for the reply. Factory reset of which device? The doorbell did reset itself I think, as it went to the default 192.0.0.65 IP. Not sure about the indoor unit though?

Hi All, This is my first post here - really hoping someone can help. Short scene setting: I bought a Hikvision kit last year, the DS-KV8113-WME1 doorbell with DS-KH6320-WTE1 indoor panel. I configured both, powered them through the PoE switch. The door unit controls two electric locks, one for...