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I experienced the same issue, in July of last year I was notified that my subscription was expiring (without checking I let the auto update go through) and was charged $106.95. Two weeks ago I received an email that my "regular" subscription was to renew (25 March 2024). I was charged $64.15...

LOL thanks again

Thanks , I did

I tried to purchase support , picked my date and time ,received a "Pending Confirmation" never did allow Billing info.....what did I do wrong

always able to, until recently I could press and hold shift and the first alert clip move mouse to the last , release shift ,right click and hit delete , would be asked if I wanted to delete XX alerts (yes/no) hit yes and now I hit yes and it just unselects and the alerts are still there.

Unable to perform mass deletions from UI3 alerts ,since several updates ago.... can do individual updates fine .. I used to could, hold "shift" and select all the alerts I wanted to delete, then press delete and they would be gone.. now they stay Any suggestions?

Great,fantastic idea

Thank you sir. as always you are a great help... again Thanks

On the "Blue Iris Status" box , when I look at the "messages" tab I see a column header "Object" that says Server, next to this is an IP Address followed by the word Connected. On the "Connections" tab I do not always see the same IP address as before ,although sometimes it does match. On the...

I was getting the same error, I deleted the db file in the Blue Iris folder , nothing worked . I contacted Ken who stated he had found an issue and that the latest update would address this issue. I updated and it fixed it for me...

I had not thought about using the BI Machine . I will have to open it up and explore that possibility, Thanks again

The storage calculator recommended 16Tb for approx 30 days which is what I was hoping . I was thinking of upgrading from my Seagate 2Tb, 2bay ,to maybe a 4 or 5 bay....from what I have been reading that could give me 1 or 2 hdd failures... I have been looking at the Synology 1019+ 5 bay. The...

Looking to purchase a new NAS , anybody have any recommendations on a good,dependable one. (Synology,QNAP. etc) Thanks

Great videos!! ,If you're taking suggestions ,how bout a video on step by step VPN installs. I have been studying this and don't have a clue where to begin.

Great Idea ,Subscribed in You Tube!

is 9.8 out yet? I went back to 9.6 and for giggles tried the update button and it showed a 9.8, I didn't click update though so while doing all this I received a e-mail from Ken stating that the errors had been corrected in 4.5.9.8 so I found the answer to my question

I am getting the storage errors also... I just emailed support

Where can I buy a Dahua online? Also are they easy to setup, I am a newbie to PTZ.

Thanks again Fenderman, I did a search first and nothing .......

I keep receiving an Message # 140,134, Events Subscription 8000ffff , 00002ee2 notification, What is this?

Made contact with Blue Iris

I tried again this afternoon , no response........sure am glad I signed up for priority support!!!

Still nothing from Blue Iris !!!

Thanks Fenderman, even though I finally figured out the way to include screen prints, my original problem of stopping recordings has not reoccurred... I now get new clips every 8 hours.... Thanks again . Any word on whats up with the Blue Iris email situation?

lets try this

I have tried everything I know on this computer to do a screen print, and I cant seem to do any better, I am used to apple so still learning windows

nope, print screen to message reply , funny they are showing on my previous messages

Here is my record on camera one here is folder settings

Ok , that will take a bit, I will post asap, thanks for your help