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Placing the db directory on the C:\ drive seems to have restored the ability to view clips from IOS app. Odd that it worked fine from the D:\ drive prior to its upgrade, but thank you all the same for your help, Tony.

Thanks for your prompt reply. Here's the info - 1. Drive D:\ was upgraded, which is where both the 'db' folder and clips are stored. 2. BI itself is installed on drive C:\ 3. I suspect that the BI background service was operational when the drive contents were copied over to the new drive. 4...

I'd be grateful for any insight into the following issue, please. I recently upgraded the drive in my Win 11 PC where B.I. resides. The configuration of the new drive (letter, paths, etc) replicates the old one in every respect. All is working well except that Clips no longer appear in the...