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Thanks @ar786. Can confirm that I was able to upgrade with the hik G5 series firmware as well.

cool thx for the tip. i only had 2 users before the firmware update and now it shows like > 10 but I can go through each one and hopefully one will work!

@Trax95008 did you do a factory reset via either the tv interface or iVMS-4200, or someother way? I can't login and tftp doesn't appear to be working. I've already reset the password via the import XML that hikvision support supplied me (twice), but the new password still doesn't "take" :\ I...

i just downloaded the firmware from DOWNLOAD PORTAL

i have a similar issue with my DS-7616NI-I2/16P -- after updating to the 3.4.96 firmware, i get a bunch of garbled gibberish in the username field and can't log in. Even got several new xml files from hikvision support to reset my password, but i can't login still with the new password I set...

Hey @thebaz how did you contact hikvision china to get another XML file? I'm trying to reset the pwd on my DS-7616NI-I2 and got an xml file from hikvision usa today, tried to import it, but get the timeout error message like you described.

hi folks, I already have 2 of the OEM hikvision 4mp versions in my setup and see that the nellys 5MP version is only $15 more than the nellys 4MP version. is there anything different between these 2 turrets other than the megapixel resolution that I should consider between the 2 cams (knowing...

I was finally able to upgrade my Costco purchased Swann NVR8-7200 to Hikvision firmware. I had been trying all the DS-7608NI-E2/8P/A firmware files, which always failed, but tried the "DS-76&77&86&85&96-ST -SP -XT-RT" files that @DTEL stated in the last post, and it worked! FWIW, i did all the...

no worries, i renamed mine recently as well so I remembered all the poking around I did. Hikvision and "intuitive" don't go together :)

got to Main View->Device Management and you should be able to select the cameras and click the "modify" button