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Having trouble using playback function on the app. I can see it records motion and it notifies me. But when I come to replay the motion or go into playback. I get a connection error and nothing shows?! And can't scroll through the timeline. I've cleared cache and data still nothing! Help would...

Just had new Dahua cameras put in with Dahua NVR. Had it for one week working normal and getting alert notification from MD. Suddenly stopped working today, only captures 24/7 recording no settings changed. The only thing I did was format disc to male more space on harddrive. Other than that...