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Thanks Tony for your help, I tried contacting the company but they are slow to get back! In the meantime I got it working it seems that in settings of the Safire Connect App, the alias address is the 192 Ip address of the DVR and in the Address field I placed the external IP address, it is also...

Hi there, I am new to the Forum! Hopefully someone can help me out! I can view my dvr cameras when at home via Wifi on my phone, however when I use Cellular data, my internal ip address (192.168 etc) for the DVR states that The device is offline. How do i configure the External IP Address ( 86...