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I don't think . but I didn't pay attention to it. although I did the reset through the web browser interface

I also think that this is most likely hardware problem. apparently there is no power supplied to EEPROM or it's damaged . It’s just a suspicious coincidence that both devices behave the same . i updated the firmware as i wrote above to the latest version see photo

add info: we bought a new battery and replaced it. it shows 3 volts as expected . same behavior even without hard drives. let's say the problem is in the battery. when the device is connected to the power supply and when the device is rebooted, it should not lose the configuration. and these...

Hello. help us figure out what our problem is . we have NVR TruVision TVN-2232P. problem : when it is completely disconnected from power, does it not save the configuration . We have exactly the same NVR in the other place and when we disconnect it from the power supply or reboot all the...