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  1. M

    Help with moving BI & Cameras to a new PC

    Just wanted to report back because of wittaj, SpacemanSpiff, and everyone else's help in trouble-shooting. It turned out to be the Avast's Firewall even though I had created an Exception for Blue Iris exe. and I even turned off Avast Firewall when trouble-shooting. I ended up trying the Remote...
  2. M

    Help with moving BI & Cameras to a new PC

    Just tried logging into website IP address of a camera and can stream the camera there fine if that means anything. Just noticed Global Settings > Email Servers> Email no longer works since I changed IP address on old computer and of course doesn't work on new computer either.
  3. M

    Help with moving BI & Cameras to a new PC

    Wittaj I really do appreciate your help and others trying to help me figure this out... I would be lost without it. I need all the help I can get just don't know what to try next. I just talked to ISP tech and he says I set up my new IP address up right so it's not that. Also he doesn't see...
  4. M

    Help with moving BI & Cameras to a new PC

    I asked earlier if I needed to run the Remote Access Wizard but no one said whether I should or not.
  5. M

    Help with moving BI & Cameras to a new PC

    Well I mentioned earlier I don't have access to my router settings since my ISP has a Managed Service plan... I had ISP tech set up static IP addresses & Port Forward for me for my cameras. Do think I need the ISP tech do something to correct this?
  6. M

    Help with moving BI & Cameras to a new PC

    Latest: I was able to successfully change the IP address of the old computer to a different IP and then change the IP address of the new computer to what my old computer's IP used to be. Now I go into my mobile app and make sure the IP matches my new computer and it won't connect. But if I...
  7. M

    Help with moving BI & Cameras to a new PC

    When I tried to change the IP address I got an error, either what I entered for the Subnet Prefix length or preferred DNS. I'm going to have to pick this back up in the morning I'm dealing with my little dog who's on meds for back pain. He's needing my attention. Thanks!
  8. M

    Help with moving BI & Cameras to a new PC

    On the old computer it has a setting for Subnet Prefix Length, is that the same setting as Subnet Mask on the new computer edit screen? Should the Preferred DNS be the same as the new IP address?
  9. M

    Help with moving BI & Cameras to a new PC

    So I googled on how to do this but I don't know how to fill in the correct info?
  10. M

    Help with moving BI & Cameras to a new PC

    Wittaj I misunderstood what you said what I changed was the old computers IP to the new one on the mobile app.
  11. M

    Help with moving BI & Cameras to a new PC

    Ok so networking is something a little over my head. The network card was whatever came on my new computer. As I mentioned earlier I have no control over my router it is a managed system by the ISP. I had to call their tech to setup a Port Forward & then had him make my camera IP's Static...
  12. M

    Help with moving BI & Cameras to a new PC

    I was connected both ways with no issues.
  13. M

    Help with moving BI & Cameras to a new PC

    No I hadn't until you suggested it. So I tried unplugging old computer from the internet and even rebooted the router. I deleted app and started over again and put in the LAN & WAN of BI on new computer. Results are my mobile app cannot detect a server now. Do I need to run the Access Wizard...
  14. M

    Help with moving BI & Cameras to a new PC

    Just tried deleting the mobile app starting from scratch like you suggested and using the Ip but I’m still seeing the Eval screens. Surely this has to be something simple we’re not seeing right?
  15. M

    Help with moving BI & Cameras to a new PC

    So still can't figure out why my mobile apps are still seeing the Blue Iris on the Old computer in Eval screen when I changed the LAN on the App to match the BI LAN of the new computer. I didn't try changing the new computer to the IP address of the old computer figured I would get the same...
  16. M

    Help with moving BI & Cameras to a new PC

    Yeah that’s the first thing I thought of. I already tried changing the IP of the app to the IP address of the new computer expecting it to work. In the app no change because it’s still showing the Evaluation screens I’m assuming from the old computer.
  17. M

    Help with moving BI & Cameras to a new PC

    I think you may be misunderstanding my question. Yes I know you can’t have two BI’s running with the same license so I do understand why I have the Eval screen on the old computer. I’m still looking back at settings on my old computer so need to keep it going for now. My mobile apps are still...
  18. M

    Help with moving BI & Cameras to a new PC

    Turns out it was easier than expected installing from scratch I'm glad you guys suggested doing that. I did make screen shots of BI settings from old computer so now just checking to see if something needs tweaked. I'm not going to get a chance to mess with this with until Monday but I ran into...
  19. M

    Help with moving BI & Cameras to a new PC

    Thanks guys that's the info I was looking for. I originally was going to transfer the settings but I'll try doing it from scratch. Yes I have an active license and a Basic Support Plan. So I'll just download the V5 download their website and proceed from there making sure I de-activate the...
  20. M

    Help with moving BI & Cameras to a new PC

    Yeah I sure could use some help with whether I'll have to change the IP address from 1 to 0 again like when I first got the cameras? Also will initialization have to be done again and if yes what software to use for this?
  21. M

    Help with moving BI & Cameras to a new PC

    I’m getting ready to pickup a new computer and want to know the simplest way to transfer my BI settings... I have 4 Dahua cams and a indoor Hykamic cam. When I originally set these up a few years ago I struggled some but watched YouTube videos and asked a lot of questions here. I’m getting up in...
  22. M

    Not Getting Continuous Recorded Events

    I don't think I'd have a clue on adjusting motion settings since I didn't even have a Sub Stream setup. Lol! Ok I'll change the Sub Stream bitrate to 2048... thanks! Edit: So it'll only let me go up to 1792?
  23. M

    Not Getting Continuous Recorded Events

    Thanks that worked you educated me today! I don't think it's my imagination but after enabling the sub stream the live feeds are not as sharp and the camera are not as proportioned is this the new normal? What do you think of the Main & Sub Stream settings on my camera I tried to follow the...
  24. M

    Not Getting Continuous Recorded Events

    Thanks I'll try CONTINUOUS + TRIGGERED I had just been looking over the wiki Sub Stream Guide. When I select Default on Sub my Main Default settings disappear the guide seems to show both areas to the right filled in?
  25. M

    Not Getting Continuous Recorded Events

    Ok guess I've always had it set to When Triggered. It does sound like it would use a lot of computer resources on CONTINUOUS though I'm not happy the way it works now. So which do you recommend CONTINUOUS or CONTINUOUS + TRIGGERED?
  26. M

    Not Getting Continuous Recorded Events

    I'm using BI 5 with a Dahua IPC-HDW5231R-Z and as my video shows I'm not getting a continuous recorded event.... my event starts, skips, and start again. Could someone could take a look at my settings and see what I need to change? Thanks! Mike
  27. M

    Basic Indoor camera

    Thanks I'm a little surprised that since the IP2M-841B's have been out for so many years there's not a newer updated model to replace it... especially since you seem to indicate the 841 is superior to the IP4M-1041B.
  28. M

    Basic Indoor camera

    So if I understand correctly the IP2M-841 is Amcrest's best model in or near it's price range in a counter IP security camera that works with BI? Is the IP2M-841Looney linked to the V3 version or are all they all 3V now??
  29. M

    BI App Not Finding Server

    Thanks good to know for future reference!
  30. M

    BI App Not Finding Server

    Windows 10
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