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I am assuming you are trying with the new public IP address, right? :P When you setup your camera, did you assign a static IP to it inside your network to ensure that it would not be assigned a different local IP due to DHCP changes? The issue based on your explanation seems simple enough, if...

I agree with fenderman, it's highly likely that when you got a new cable modem from your cable company, you were also assigned a new Public IP address. Furthermore, if your cable modem also acts as your router, you will need to login and reconfigure the port forwarding.

Sending PM now! Thanks for the reply David. I can ensure you it's unfortunately not something as simple as local sound settings. I have tried this multiple times with multiple devices (PC, iPad, iPhone, etc) as well as a Hikvision tech and Ryan from Nelly's. Unfortunately I think the problem is...

Yes, I have checked every possible setting and no luck. The kicker is, I have 6 of these from overseas and not a single one works. I even tried downgrading the firmware on one of them from 5.2.0 to 5.1.x and still cannot get audio out of the built in mic no matter what I do. Furthermore, I had a...

Hello, Have you found a solution? I have 6 of these cameras, and no matter what I have tried I cannot get any audio output from the built in mic. It's driving me insane!

Hello, I have run into an issue with the DS-2CD2532F-IS cameras that I have purchased. They are OEM/Chinese but are running the latest English firmware. I have checked the audio settings, source is set to "MicIn" and I have tried increasing audio level. I cannot get any audio output from any of...