Search results

Oh no! It was a so-called IT expert who set this up for me! Ok, so to setup a VPN - where do I even start? Do I need to purchase one? And what settings would I need to change to get it to work? Do I need to change the settings on my router, or just on my NVR? Is it difficult? I can muddle...

Yep, sorry! I mentioned at the start that it was a new router, but perhaps I should have mentioned that it wasn't a straight replacement, but an 'upgrade'. In fact previously I had a separate modem and router, and now I have an all-in-one. So I think this why I have encountered the nat...

Perhaps I am not using the right terms? Up until yesterday when I changed to the better router (with dual band), I was able to use the IVMS-4500 app both at home and away from home using the same settings. These were as follows: Register Mode: HiDDNS (I think this is Hikvision's own DDNS?)...

I have now managed to get it working. I set the NVR's internal IP address as the IP Domain on the IVMS-4500 app. Problem is that when not on WIFI, I have to manually switch to the external IP address, so its not ideal. Is this the Nat Loopback? Previously it was working through the DDNS, so...

Ah, this is where my IT knowledge runs out. :-( I am going to guess my laptop and my iPhone have internal IP addresses, as I can see both start with 192.168... etc. Whereas I know that I now have an external IP address that starts with 81.... How do I do this? I tried it with IVMS-4500, but...

Hi My ISP has sent my a new router (Plusnet Hub One). I have installed it and tweaked it. I can access the NVR on my laptop via Wifi. I can also access the NVR on my iPhone via 4G (IVMS-4500 app). But I cannot access it on my iPhone via Wifi. This makes no sense to me. On my new router...

I contacted Hikvision about this in early Dec. The app should list the events in the same way the deskop program does. Hikvision UK acknowledged that there is a bug with the app not listing the events, and have reported it to the tech team in China. This missed the latest release, but should...

Thanks Alastair. That clears up that one. Does any one have any idea about the how can I setup my system so that I can access continuous recordings as well as motion detected events, especially on my iphone?

Hi I have just had a Hikvision system installed... and I am struggling to setup the alerts they way I want them. The instructions confuse me more than they help. Please help me! On my Windows Computer, I am running IVMS-4200 v2.3.4.16 I am also running the latest version of IVMS-4200 (lite)...