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I did a database restore to no avail. I was hoping someone had seen or ran into this issue. It is strange that it left a .jpg almost as a place holder. The alert log showing there was an alert for that time and length but no video clip. I was really hoping it dumped it somewhere on the machine...

This was a clip from last night. My storage perimeters for how long to keep a clip is 7 days. The storage maximum I have set at 800gb. I'm not even close to the 800gb limit. It's almost as if during the export the file got corrupted and changed to a jpg. This machine runs nothing else but the...

Unfortunately the clip is not there. It only shows up under the alerts tab. I have a terrible feeling this clip is just gone. I will most definitely be protecting the clips from now on. The odd thing is that one of the clips was exported just fine, I'm not quite sure what happened for them to be...

I was exporting a video to a thumb drive for evidence in a police matter and the video files that were selected did not transfer properly. I am now looking at my video logs and the exported videos now show up as a snapshot in .jpg format. I cant even view the snapshot.The alert time is still...