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Sorry if I posted this in the wrong thread, I didnt know if this has to do with the AI or the BI app in general. So last month I purchased the Person ID from Sentry and it works, However in the app when I go to motion detection clips even if it shows a recent motion clip when I click on it, it...

So I just upgraded to BI5 and signed up for the 15 day trial for Senty, So far during the day its doing a great job, However at night when cars drive by the lights on the street are tripping the motion sensors and alerting me. Is there a setting I can change to correct this issue, its not a deal...

So I’m in a pickle. I had a 8 camera set up with my reolink cameras set up and working perfectly for 2 years now. My Netgear router that had all my ip reservations for that camera died on me so I had to get a new router. I now have the new Google WiFi mesh system set up. However now I can’t get...

Hello! This morning I had a ton of notifications going via motion detection showing me my water delivery guy was here,When im looking at the cameras BI is showing a time stamp of 5:32 AM when I know sure as day it was 8:30 AM. The cameras UI was reflecting the right time. Anyways when I went to...