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Forget my last question. I can access from the apps and Safari. That was it, I didn't have my router's ip address under ipv4. Thank You!!! Awesome site and I really appreciate you taking the time to help me tonight. Cheers, Ron

Here's the updated tcp/ip screen with the router's address I noticed the router's mask is different. 255.255.248.0, does this matter? Also, when I click test on the tcp/ip screen, i get address is not used. After the camera rebooted, I see new port values and I tried with uPnP on, still no...

Yes, see post #5

Comcast is my ISP, Surfboard 6121 modem As far as the ipv4 default gateway, not sure if I am using the right one. The router under internet ip address has the one I am using 71.231.xxx.xx and another one titled gateway ip address 71.231.xxx.x. Which one?

The HTTP Port is internal port 80 The Media Port is internal port 8000, correct? I can try again but I am sure I tried both. Thanks

Here's the screenshot

I just checked ports 80 and 8000 on canyouseeme.org and both are open

Thanks for the suggestions. The quick answers: I have an Intel Mac Desktop and tried from Safari, Firefox. From Windows XP using Explorer. I tried accessing from an iPhone using two free apps, NetcamViewer and CamViewer. All above, I am using the router's external address...

Hello all, I need help with a Hikvision DS-2CD2032. I can’t access the ip camera outside of my home network. I tried port forwarding based on what I read and my search on this forum but still, no connection to the camera. I am at my wits end. I am a rookie when it comes to networking so any...