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Anyone have any advice for getting a GW4555MIP camera to work with BI? I am at a loss. BI tech support said it should work. BI finds the camera when I do find/inspect. But when I finish installing it, I get an I/O Error:0 No Signal. -I can log into the camera via web browser. View it and it is...

I am a New BI user. I have a Cisco SG200-10FP switch. computer is Windows10, i7-4770S, 32GB RAM, 4TB HDD. ASUS RT-AC5300 router. I can log into my camera via web device interface tool (web browser). When I ping the ip address and port for the camera, I get "Ping request could not find host...