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  1. M

    Is my Dahua NVR broken??

    Yes warranty replacement, and its working now. It did take about 30-40 days to receive it back. I shipped it with the power supply, and it was returned to me without a power supply. So it took an extra 30 days to get a power supply back then.
  2. M

    Is my Dahua NVR broken??

    Shipped it to Andy for repair
  3. M

    Is my Dahua NVR broken??

    Same issue with hard drive plugged in.
  4. M

    Is my Dahua NVR broken??

    Ok just tried all that. Still only boots up to the screen pictured in post #1. :( I guess it's warranty time?
  5. M

    Is my Dahua NVR broken??

    Tried pushing that button both while the system is powered on, and with it powered off. Tried holding it in for long time ago. No changes. Could you give more detail on jumpering the two vias/holes at J10? Not sure what area you mean, and not sure what exactly you want me to do there.
  6. M

    Is my Dahua NVR broken??

    Don't have a voltmeter to test it...but I doubt it's the power supply otherwise the screen would be black and the fan wouldn't even turn on right? Is the battery the yellow circle in the bottom right of the picture? I tried to take it off but it seems glued on
  7. M

    Is my Dahua NVR broken??

    @Shockwave199 Here's a picture of the inside...the hard drive is disconnected, but I don't see ANY connections besides the fan.
  8. M

    Is my Dahua NVR broken??

    I'm not sure...but I tried factory resetting my router and still same issue without using any port forwarding.
  9. M

    Is my Dahua NVR broken??

    The NVR fan does work. It has an external power brick, so there's nothing to disconnect from the board. Did try unplugging all USB, still no luck. The camera's IR is not working, so the NVR isn't booting the cameras up it seems like.
  10. M

    Is my Dahua NVR broken??

    Can you clarify on how to do that? My setup is Modem>Router>NVR>POE cameras. Going to 192.168.1.108 is not working like it was before, it times out, and in my router settings the NVR does not show under "Attached Devices" like it used to.
  11. M

    Is my Dahua NVR broken??

    @mat200 Tried that, same result :(
  12. M

    Is my Dahua NVR broken??

    @mat200 This is the ONLY screen that comes up now on bootup, and it stays on this screen forever. It does not connect to 192.168.1.108 anymore like it used it. Problem started yesterday. I made no changes and did no firmware updates recently.
  13. M

    Is my Dahua NVR broken??

    Went to check my cameras today and they don't connect... So I just plugged a monitor directly into my Dahua NVR (4108-8P-2KS2) and it won't boot up past the boot up screen. What do I do? I've tried unplugging the hard drive, and same problem
  14. M

    Hi Andy, I think my NVR is broken that I bought from you. NVR4108-8P-4KS2. When I turn it on...

    Hi Andy, I think my NVR is broken that I bought from you. NVR4108-8P-4KS2. When I turn it on, it does not go past the Dahua Technology logo screen. Please see picture here: https://i.imgur.com/ofBrBMk.jpg
  15. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    The Toolbox Convert Tool finally worked for me and I have a viewable .avi now! Thank you all.
  16. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    My DAV was deleted from the NVR since I only record 30 days of history. It's only on my computer hard drive now.
  17. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Already tried SmartPlayer. Doesn't work. I load the DAV file into it and it just says "Loading..." forever.
  18. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Installed toolbox, then I click "install" for Convert Tool and it keeps failing. I'm really starting to regret buying Dahua cameras and NVR. Their software is garbage and apparently there's no way to convert this DAV so a different computer can view it!
  19. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Yes windows version 2.02.0, build date November 24, 2017.
  20. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Can you tell or show me where the export button is in SmartPSS please? I don't see one
  21. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    It's been "Loading" for 5 minutes... it loads instantly in SmartPSS though. Sigh. Is there really no way to convert dav to avi? How am I going to show this file in court? I don't have a laptop. I planned on bringing a flash drive with the file.
  22. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Step 1 on that link doesn't even work...It's a corrupted zip file if you try to unzip it.
  23. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Ok I've got SmartPSS, but it's complex...how do I load my .dav file into there even? It's stored on my computer's hard drive now, not on the NVR anymore.
  24. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Please help. I have court Friday, I'm the victim and need to use my security footage as evidence. I downloaded the .DAV file from my Dahua NVR, but what do I do now? I've tried converting it to .avi but the resulting file is always 0 bytes. The source file is 2.7gb. How do I get this file to...
  25. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    I'm isolated my camera's problem and figured out how to reproduce it. If I have Motion Detection turned on, when motion is detected, the camera starts to flash white every 1-2 seconds and will continue until the camera is rebooted, or I turn off motion detection. I've produced the same result on...
  26. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Meaning like if I plug a monitor into my NVR, instead of viewing the camera from my desktop on 192.168.1.08?
  27. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    PoE hooked up to an NVR
  28. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    The new camera is on firmware Version: 2.460.0000.9.R. 2017-04-28 which is not on Dahua's website or listed anywhere, I think I'm the first person with it. The old camera with this same problem was on the March 6th firmware version that's on Dahua website, and 1st post of this thread.
  29. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    I'm still having a problem with a camera. It's flashing white every 1-3 seconds, I think it's disconnecting and reconnecting every 1-3 seconds. Andy mailed me a replacement camera, and the new one has the same problem. Is it some setting I need to change, anyone have any idea? I've already...
  30. M

    Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

    Andy just mailed me a camera and it has new firmware! Version: 2.460.0000.9.R. 2017-04-28 But this version isn't on Dahua's official site yet. What are the updates in this firmware Andy?
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