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Sometimes, but they have been pretty consistent in helping customers as of late. I did it on another NVR for a customer in my neighborhood. Took 2 days to wait. As soon as you reset password, power cycle it so the CAMs can use its internal password.

Great, thank you. So based on my NVR's firmware, shoudl I be able to access password reset challenge questions from somewhere? Please advice where I can find this.. Thanks. Challenge questions only works if you have it setup. If not, then, you're stuck with taking the long route, until you...

Yes it is. It's great utilization, instead of waiting to get the reset password xml file. What a pain to wait. I got FW: 3.4.92 Build 170228. Works great. I like this much better than the older version. I can drag area of recording days very easily.. it's really neat and quicker for me to set it...

No, it should not matter where you're. No, it does not, at least for me. Recording settings were intact when I performed a reset. This is true but in my experience with the FW he's using, won't work, they now have a password reset with challenge questions in the new version. I didn't realized...

Try going to this link. You can send your info over and they will send you a key xml file to reset your Hikvision. Worked for me.

This method only works for specific FW. I'm running latest FW on my NVR.. so, this doesn't apply to FW running 3.4.5 and up... I'm running V3.4.92 build 170228. I got everything working well on my Hikvision.. the new FW allows you to set the reset parameters in case you forget the PW. That...

Try using the Forgot Password on the browser's GUI... try it there.. otherwise, you'll need to go through the support online.. it usually takes a day or two... they don't work weekends, only for enterprise customers.

Do you try going here?

Please review my comments in the previous post to reset the IP Camera. But to give you a quick idea.. The reset button is inside the camera glass cover. Remove the camera glass cover, you'll see the reset button planted on the board. Pull the RJ45 plug out, plug it back in, hold reset button for...

If you do a reset on the camera, it resets to factory default to "Plug-n-Play" and the IP will use the password from the NVR. This is how I did it in Hikvision cameras. It worked like a charm. After that, I upgraded FW on both the NVR and cameras from my respective products at Hikvision...

You need Chinese version to do the FW upgrade/update. Please check instruction before downloading FW to ensure that it has Chinese version (allows to switch back to Chinese from English).

Have not used Alibaba type of security cameras as of late. I speak from a Hikvision user. However, I would think a reset button should be on all of them to help fix IP conflicted issues. Check your manual. Take cover off the camera, and look for some form of a button, which allows you to reset...

Bummer.. It's not the monitor that's faulty. I think it's the power source. I have my monitor upstairs running a CAT5e to the NVR's HDMI port in the basement. Ultra Slim HDMI® over Single Cat5e/Cat6 Cable Extender | VANCO International I think the Vanco slim PoE power connector HDMI may be...

Of course. Re-read my comments above. Bottom line, it's a faulty monitor.

That's correct. I tried everything. No responses or actions taken when pressing those various buttons. Only way to get it back up is unplugging power cord, wait 5 min or so, then it come back on. Definitely a faulty monitor. Damn.. one thing after another.. :-(

Hreetings, On my Hikvision NVR running the 760... model... I have noticed that the monitor has been going to sleep, unable to wake the monitor up. Even with a mouse, no dice. I was able to get it up at one point, and factory reset the monitor. After an hour or so, it went to sleep, with power...

Factory reset it... use my comment above previous post.

Hey, I found a way to reset the passwords on the cameras without going through the hassles with SADP tool. Physically take the glass cover off the camera, disconnect the RJ45 jack to the camera female port, plug in the RJ45 jack back into port on the camera RJ45 jack connector and quickly press...

Greetings. I wanted to get everyone's opinion on the two NVRs, if you have a preferred "high quality" NVR other than Hikvision/Sibell, please list it. What is the best NVR system? I ask because I am new to using security camera systems. It isn't hard to learn so, it didn't take me long to...

Great.. I didn't want to be rude or give you a hard time. I know how this internet is, but with the tone/fascial expressions, it makes it tough to gage online personality. :-) I was given a replacement cameras because those secure codes, in my knowledge are useless without being able to access...

The laptop is on the same LAN of the internal switch of the NVR - 192.168.254.* - Note: This range is a segregated LAN, which is not the same as the local LAN I use everyday. The one port, not the unused PoE port is the one that goes into my router's switch port (Linksys). So basically, I can...

Both local GUI (monitor connected to NVR) and web browser are both unable to view any live feeds, thus showing "No Link." Cameras are connected via NVR switch ports using PoE. They're all showing a status of "active" in SADP. I upgraded FW in the NV months ago due to a breech in the NVRs...

Understood. I would assume the same idea as you're saying. It happened all on its own, who knows if it was exploited and password was reset? I wouldn't be all too surprised if the "whoever hacked" the Hikvision cameras are seeing all they wanted to see in my home/business. So, I tried the...

Yes I have. But, this is not a question for port forwarding/external/web access. They work just fine. This is a case of "No Link" on 3 of my 4 cameras with security status of "N/A" as it has for over a year. So, I ran the Reset Password in the "Forgot Password" like you said, exported the QR...

Strange how the "Forgot password" is an exception to "Security Code." The cameras after logging in says: "Attention: The user name or the password is wrong." It was set as Plug-n-Plug and it was working fine for a year, then it started this all on its own and decided to take it offline...

The same here.. I don't see any Security Code section to enter in the SADP app. Strange that the IP Cameras says, username and password don't match, but I never set it in the first place. I am able to access the Local GUI just fine just the cameras are locked out, except for 1 of 4 is active...