Monitor Goes to Sleep

[geek007]

Hreetings,

On my Hikvision NVR running the 760... model... I have noticed that the monitor has been going to sleep, unable to wake the monitor up. Even with a mouse, no dice.

I was able to get it up at one point, and factory reset the monitor. After an hour or so, it went to sleep, with power indicator blinking - not rapid blinking. It shows as green, power indicator but screen is black.

Even when trying to hit the power button on the monitor, nothing happened.

I can see everything through my smartphone, tablet, and web browser, but screen itself is blank/black.

Even rebooting the NVR didn't change anything. I have to unplug power cord from monitor for 5 min and plug it back in, then it works, but an hour or so later it goes blank again. WTH?

Very strange!!

 

[alastairstevenson]

If you press the monitor's Menu button, or Source Selection button, is there any response?
If not - and you can't get a menu response either when the video cable is out - it sounds like you have a faulty monitor.

 

[geek007]

If you press the monitor's Menu button, or Source Selection button, is there any response?
If not - and you can't get a menu response either when the video cable is out - it sounds like you have a faulty monitor.

That's correct. I tried everything. No responses or actions taken when pressing those various buttons. Only way to get it back up is unplugging power cord, wait 5 min or so, then it come back on.

Definitely a faulty monitor.

Damn.. one thing after another.. :-(

 

[looney2ns]

Can you bring up the menu up on the monitor when it is already awake? Could be a sleep setting in monitor setup.

 

[geek007]

Can you bring up the menu up on the monitor when it is already awake? Could be a sleep setting in monitor setup.

Of course. Re-read my comments above.

Bottom line, it's a faulty monitor.

 

[geek007]

If you press the monitor's Menu button, or Source Selection button, is there any response?
If not - and you can't get a menu response either when the video cable is out - it sounds like you have a faulty monitor.

Bummer.. It's not the monitor that's faulty. I think it's the power source. I have my monitor upstairs running a CAT5e to the NVR's HDMI port in the basement.

Ultra Slim HDMI® over Single Cat5e/Cat6 Cable Extender | VANCO International

I think the Vanco slim PoE power connector HDMI may be defective, because I hooked it up on another monitor, it did the same thing.

Going in the basement to hook monitor up directly to see if it happens again.

Edit: It looks to be the HDMI on the NVR is causing the problem. I tested it directly connected VGA, worked perfectly.