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Hello, I have a DS-7616NXI-I2(C), which is updated to the latest Firmware_V4.62.210_230619 After setting it up, I don't seem to have the Live-Guard function on the hik-vision app as my Notifications icon does not have the cog on it. Does anyone know if this NVR supports Live-Guard...

The firmware is different between the Global and regional versions of this device. Also there is a (E) version and (C) version. which run different firmware. The (C) version is EOL.

Running the service under a local user context with the correct permissions to the NAS and local files fixes this issue.

I have recently installed Blue Iris (2 days ago) and received this error on several of my cameras. Trawling through the forums I found several people mention this but non of the recommendations helped. The main change that fixed the issue was turing off H.264+ / H.265+. Below is the setup taht...