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Hi. I am unable to get email alerts from my IPC-HDW5231R-ZE. I have recently changed my ISP and now no longer able to use their SMTP server, and my new ISP is just a fibre broadband service. So, I went back to using my Gmail account and when I input the details (correctly) and hit test, it...

Hi, I hope you can help. I have a Dahua IPC-HDW5231ZE. Not sure if that model is completely correct, but it's a 2MP Starlight model. I noticed earlier today, that I was not getting email alerts when the mailman came or any other visitor to the door. I checked the email SMTP settings and...

Got my HDW5231R-ZE two weeks ago, got it all set up and working very nicely. Still need to make a few tweeks though. Anyway, I wanted to have my network behind a VPN router which I have just set up. But I now cannot see the camera on the network. I'm assuming that it is because my subnet has...

I'm a bit disturbed and frustrated trying to set up my new Starlight 5231R-ZE. After reading various threads, I installed Pale Moon browser (32 bit) and got to the point to install the plug in. My Internet Security went beserk with the following message... Threat Secured We've safely aborted...

Desperately need help as I'm currently locked out of my camera after it being hacked. At the time, I accessed the camera via the web page, downloaded the latest firmware and changed my password. When the camera had re-booted I have been unable to access the camera either with the new or old...