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Just replaced ASUS router setup with TP-Link Omada setup...got the router, controller, POE switches etc....NOW, having a heck of a time reaching the camera login page for any of the Dahua cams connected to the POE Omada switch....is there some firewall settings or something I need to change in...

Can someone direct me to the latest firmware for SD6CE245U PTZ? currently have 2018…having some issues with it

Hi!...love my 49225 PTZ...still running pretty well....but, it's mounted in a tough to get location....there seems to be an issue with the microSDHC....I want to format it....any attempt leads to a crash of the cam.....any special tricks I could try to force a reformat which dont include taking...

Hi...I have an SSD, 1 internal drive, and just got a 12tb external drive Previously had BI, NEW, and database on the C: Windows drive, and STORED on D: internal. -Wondering best way to incorporate the 12tb drive....should I put only the database on the SSD, and NEW onto the internal drive, and...

Hi!...my 49225T-HN keeps switching to PAL by itself, loses all PTZ presets, and the time zone switches over to Beijing?!...Anyone experience this odd behavior? I don't have any ports open....when checking the log around the time this happens the only thing I see is "HOT SWAP"....and the...

Hi guys...been using the Sentry service for quite awhile...works pretty well for me...but just noticed this error in the BI Status: "Sentry:Server error 12002"....does anyone know what's going on?

Hi...I have a large factory setting where they wanna monitor production line..was thinking of doing 3 fixed cams and 1 ptz or a dome cam to give an on-demand view of any area in the room ..thinking of the 5831 8mp cam for the fixed (room is very bright) and maybe something like the...

Hi! so, i have the PTZ being triggered by other cams, and it works great, but when it gets triggered and moves to a specified preset, it does not record anything there...instead it seems to sit there for a time, and then return to the preset defined in my PTZ cam schedule...can someone tell me...

Hi guys, anyone stop receiving push notifications on ios app from BI?...not getting anything...tried re-installing on iphone xs max running ios 12.1...also tried removing the phone from Mobile in the BI settings on PC...nothing yet. running BI 4.8.2.6 x64 Thanks!

Hi guys...I'm interested in a PTZ with Starlight and auto-tracking that's either one or two steps up from the 49225...recommendations?

when I check BI status messages I see a couple cams getting this “web: error: no stream” message. Anyone know what this means and what may be the cause?