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ivms-4500 is discontinued. you will no longer get push notification. hik-connect is the replacement, however to get push notification you need to register and not use visitor mode

revisiting this thread to see if anyone figured a work around to this issue

so there is the odd help or guide on Hikvision site that suggest this is possible, including this android help article.. https://www.hik-connect.com/views/terms/helpAndroid/Hik%20Visitor%20Mode.html can anyone confirm that this should work? and/or has anyone managed to get this working?

Does anyone know why when you.. Click on the device then the image in the bottom right corner, then Click the 3 dots in the top right corner. Click Settings the "device information" page is shown. Should this not be "notification" settings page ?

Hey Rob, i haven't, i am still trying to figure it out. i have installed hikconnect on 3 separate ios device all with different ios version. i have installed it on an android drive. All configured in visitor mode and i still don't get push notifications .

which it is with auto DST adjustment set during the correct end and start time

i have tried that and it made no difference. last time this has happened (using ivms4500) the alerts would just start appearing again after a few weeks. the other thing i noticed this has happened around the daylight saving time change. i have checked my NVR and its pointing to a ntp server with...

i dont know where to troubleshoot that as i have push notification enabled on the phone side (settings>notifications>hik connect)

thanks! i have reinstalled the app and added visitor account. right now i am not getting any notifications, i notice this occurs every few months and then all of a sudden they start working again. the only recent change is an iOS update. i will monitor it for a while till hikvision sort out the...

I have Hik-Connect installed and I have my NVR accessed locally, I however cannot get notifications. I don’t want to register an account so I am wondering if you are able to receive push notifications without registering and if not then is there an alternate app

i noticed my push notification stopped again on iVMS-4500, thinking its another hikvision server issue i then notice iVMS-4500 (for ios) has been discontinued! i installed the replacement hik-connect for local access, I see that i am not getting any notifications. question: in order to take...

so setting the router in AP mode just makes it an access point with a switch, everything else should be off and was greyed out, that includes dhcp. dhcp should have been coming from my main router. the spare router gave me grief before, i didnt look deep into it but either routing protocols or...

after further troubleshooting i discovered it was actually the netgear wndr3700v4 router it was connected to, i had configured it to AP mode so i could use it as a switch and 2nd access point. this configuration was actually flooding my network, dont know if its a bug in the firmware, i just...

568b, 100% copper they are plugged in to the 7608NI, all have been configured to use static IP, all POE

yes a gig, all switches and router I do crimp my own cables, i have tested connections by using a cable tester, not sure what else to validate bad cables. yeah i think i need to run a sniffer to see whats going on.

The NVR is connected to a netgear switch which is connected through another switch which then goes to the Asus router The NVR is blocked from accessing the web thanks again for your help

I have the NVR DS-7608NI-2 and I noticed I was having network issues, my main asus router would drop connections. So from one computer IP to another IP, I performed a continuous ping. Every couple of pings I would get a timeout. At first I thought it was my router, then I decided to disconnect...

I didn't see any on any of the interfaces. the only reference i found was in the manual.. "With H.264+/H.265+ enabled, some functions are not supported. For those functions, corresponding interfaces will be hidden." there is no direct reference that this will disable face detection

So i also got the problem where face detection was not visible as an option when directly connected to my camera DS-2CD2135FWD-I (3mp low light) under the web gui of the nvr i get message "the camera does not support the function" This camera fully supports it, thats why i bought it. i found...

no direct need just yet, i just want to know where i can download the latest firmware! if my Canadian region doesnt even show it on their site yet they sell them here. so i am guessing its North America region? i may reach out to hikvision support to confirm

Hello new here! I have been purchasing my hikvision kit from a Canadian authorized dealer and i have a question on the firmware. I see the firmware listed on the side of the box for either my 4mp or 8mp turret/dome are not all available on the Canadian site. i.e. they are not the latest if its a...