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Thanks you again for that. Please note I am just saying what I been told. The guy told me it has microphone built in. If I needed to get a external microphone to enable the camera audio then is fine. Thanks I am just disappointed that all.

ok thanks. I know where you coming from. but i was told that this camera has audio function. I guessed I have been duped

thanks. appreciated

Thanks I found it, just tried a few times ,but it just say THIS SITE CAN,T BE REACH in google and explorer.

Thanks. How do I find the camera IP address?

@Aengus4h that was the NVR configuration page from the web GUI which the tech guy showed me. I have no idea how to enter the camera GUI, I didn't know you can just enter into the camera GUI until you mentioned. Please tell me how to enter to the camera GUI. Thanks

Yes Pal. It is the one I posted at the beginning. He told me this one has audio which was about tenner more.

I did asked for a microphone built in camera and I assumed that is what I paid for. The setting like this from day one but never once had any audio.

Guys does anyone knows why I can't get audio recorded into my videos files too? I know my camera supposedly have a microphone build in. But I never has any audio capture. Can't even hear any audio from live view. is there an extra hardware needed?

@Aengus4h Thanks for that. Yeah I wish I know what he did too. How do I configure the setting which you mentioned about the "power cycle" thing? if that is possible to configure. or do I just hope for the best?

It definitely made me wonder what was wrong. Still worried @Aengus4h what is the best reading number to those start/stop and power cycle but esp the error and CRC rates which you mentioned ? Just finger cross.

not sure what those numbers meant? in the bad sector detection is zero all the way

Must be lucky day yesterday The technician turned up yesterday and fixed it. He did the test like @Aengus4h mentioned and said something is wrong with the HDD, but he just reassembled inside the NVR and it just worked . Thank you guys

thanks you again.. definitely will try the HDD first then.

Just opened up the camera to see. Nothing has been recorded from 10:30am until now.

my NVR DS-7604NI-K1/4P I already took the lid off once on Sunday because the system went down. Just to see if any obvious fault is visual. ( a lose cable perhaps). Like I said earlier that the technician won't be responding to me now. I cannot remember if I mentioned this before is that the...

I wish I could get a replacements, unfortunately for me that I have no response at all from the guy now. I been trying to contact him for days. No response whatsoever. :-( the 5 days power on time could be about right. Because the system only installed on the 9-6-18. 17-6-18 the system went...

Is Seagate SkyHawk

I have formatted twice. Especially After last night the HDD was error , then formatted it to just get live veiw.. Anyway I will try to get a HDD somewhere and see would that work. That is the easiest way for me.. Thanks pals

sorry about that I got mixed up. I got school run and i rushed it. you mean do a test run in this?

The lid of the NVR just screwed on no seal. (thank you for your consideration). What type HDD is in the NVR? Are there just any laptop HDD ?

I just took your advice and did the test. There are definitely ERRORS but don't understand the chart. I noticed on the right it say BLOCK CAPACITY 1192.33MB, does that mean my HDD faulty ? the first 2 results are FULL DETECTION but is it so bad that won't go pass 100 error check. last 2...

Thanks again pal. That is exactly what I told the guy 3 days after the installation then he said he is busy.That is why I am trying to help before getting a different installer out and forking out extra cash.

I have just check my system and found it NOT functioning properly ..All recording gone from day one, HDD error so annoying and upset. I have no idea what happened. Paid hundreds of pounds for nothing but hassle and disappointments. anyway if you have time to see my photos , Then please check...

ok thanks for that..enjoy your holiday.

Just been reading back your comments. Just did what you said with the swizzler thing. First time the browser crashed then did it again a few times. Nothing happened. I did have lots of emails alerts stating "video signal lost" is that the same thing? can you tell me step by step how to...

Let me start to check the log files first. Where could I find the NVR log files? Sorry this is my first NVR and I am not a computer guy . Can you plz tell me step by step how to view the log files? you mean from the screen shots below ?

Thank you for your replied.. It is set in continuous recording. Therefor should not be a broken line. How would I know is the hard ware problem? I just walked out to check the camera at 2:14pm. did not capture anything. also each file only played about 3-4 seconds and jumped into next file...

Hello Users I am a new guy just bought a Hikvision NVR DS-7604NI-K1/4P and DS2CD2155FWDIS28 DOME CAMERA a week ago . First the technician have set the NVR on MOTION DETECTION for recording and I noticed on my pre recorded videos files are not recorded on MOTION as it should ,because the next...