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That worked. Not only was it that I made a new user, but that was the only user I've ever made in BI. I made a username and PW with the IP Camera tool when I first hooked the camera up before I even got BI, is that username and PW different than what BI uses? Why was it that I was able to...

Messing around trying different addresses and ports, I either get 1 of 2 messages - "Unable to make connection; check server address." or "Login failed: no matching user/pw" Out of those 2 messages I get, which one tells you that I'm closer to doing something right? I'm sure that the username...

Where can I find the port of my local IP address? Is my local IP address just the IP address of my computer?

I'm having trouble getting the mobile app to work on my iPhone. I had it working until I had to restore my computer to an earlier date prior to when BI was installed. So now that I got BI4 installed on my computer again, I can view my camera just fine. I can also see my camera by accessing it...

When you buy BI from Walmart and install the CD, it's BI3, but supposedly the key is for BI4 and you should download the latest BI version from the webpage. The same thing happened to me, and I was skeptical as to which version of BI I was ordering from Walmart because it didn't say in the...

Doing a chargeback won't be necessary because BI support was very helpful and gave me a new key for version 4.

Now that I installed the BI v3 update my camera is a choice in the drop down menu, so now BI works for me. Plus I sent an email to BI's support to see if they can help me with getting v4 because I don't know if I can return software. Now that I updated to the latest release of v3 there are a...

Wow, you're right, I selected the wrong camera. I'll update and see if that fixes things then I'll get back to you. Thanks for the links.

Mi have Blue Iris v3.08.03 which I bought on Walmart.com last week, so I thought I was buying v4... I certain that I entered the right IP address and port because once you enter it into BI's configurations it turns into a link that when you click on it takes you to the cameras login screen on a...

I'm trying to get my Foscam FI9821W v2 set up with Blue Iris V3 but I can't figure out why it's not working in BI. I can see the live feed of the camera when using a web browser, so doesn't that mean I've got the right configuration? So when I set up BI with the same config the live feed...