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Hi, Hope someone can help me with this one please, as my 54 yr old brain is frazzled !! o_O Since I upgraded from a Virgin hub2 to a hub3 router the other day, I no longer get event push notifications to my iphone and ipad, although I can still see the camera's ok on both ?? I have a 7618 NVR...

Thanks for the advice. Can't find anything online about taking them apart, so will have to send them back :(

Yes, it's under warranty, I just thought that if this is going to be a reoccurring theme it would be best just to start taking them apart and cleaning them out, rather than being without cameras while they're returned ??

Hi, Home owner here with a new Hik cctv system. I've had moisture in a couple of my DS-2385 turret camera lens as winter draws in. One of them cleared on its own, the other didn't. I've taken it down to dry it out, but I was wondering if anyone has taken one of these to bits to clean the inside...

Thanks, will give it a go :)

Hi I sent an email to Hikvision about my problem, and their reply, along with further reading on the internet, has got my problem sorted. I was trying to remote view through the IP address of my device on my network, but it wasn't working. Never having used a QR code, or used my phone as a...

Hi :), Hope someone can help with this one ?? I've been trying to set up my new Hik7608NVR and 2385 camera's with Hik-Connect so I can live view away from home. To say I've been successful would be like saying the Titanic had a small leak !! :confused:. I can live view my 4 camera's over my...

Hi :wave: I'm joining in the hope someone will be able to help with my new Hikvision 7608NVR and associated 2385 camera's - they're driving me feckin' crazzzzzzzy !!!!! :confused: I'll post my problems in the relevent section - thanks :) Graeme.