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i'm sorry i cannot help you, I have no idea. (no i don't have the issue).

yes, i can choose onvif using the V2.1.10_201207 version.

I've added dahua cams via ONVIF protocol which work perfectly with the newest uk firmware. Try using the newest ivms for windows.

Use the UK firmware: HIKVISION UK PORTAL and you will be able to use your cams. :-)

@allapro: No, i haven't connected a doorbell.

I have updated to V2.1.10_200713 (UK Version) and all connected ONVIF dahua cameras work now. :)

Thank you for your replay! My IVMS (V3.2.0.10) shows the same two options. The third "white balance" option is missing, too. It should look like this (both UK and US firmwares should have gotten this option): Have you ever seen this purple problem, where some elements (in my case the black...

I got a very strange problem with the picture quality: Sometimes in the RTSP stream and indoor monitor, the color black (e.g. my black shirt) changes to purple during daytime (in my office). Rebooting or resetting the door station doesn’t help. After some time the picture elements which turned...

@KamirZG: Thank you for your help. I've tried both yesterday but it didn't work (ONVIF is enabled on all cameras and creating an ONVIF user didn't help).

I've updated the indoor and outdoor station with the newest firmware (I've tried both the uk and us firmware) but I wasn't able to connect the 5231 Dahua cameras (with newest firmware, too) via ONVIF.

@Paskalou: Thank you for your answer! I wanted to connect two 5231 Dahua cameras (with newest firmware installed) via ONVIF to the indoor monitor DS-KH8350 but it does not work, so I'll try to update the monitor with the US Hikvision firmware. Maybe with the US firmware I will be able to...

Can we use the US firmware with the EU version of the intercom, too? On the Hikvision US site there seems to be the newest firmeware updates.

@KamirZG: How can one do a factory reset? Is this the "restore all" button in IVMS or is this a hardware button on the module which one has to press for some seconds?

Are you sure that I should connect the doorbell to the AIN1? I would have connected it to the AO1 (alarm output) because a doorbell is like a speaker, it can only ring (there is no button on it).

@KamirZG Thank you for your quick reply. I have a 12v doorbell which I want to mount on another floor so we can hear if someone is ringing outside. I know that I have to use the AlarmOut pin AO1 (back side of indoor unit) but don't know any further.

@maximosm: Thank you for your quick answer but I want to connect a 12v doorbell to the Indoor Station DS-KH8350 via the alarm_out pin and don't know where to connect the other wire and if one has to connect a 12v power supply in order to make this work. (My question is about the indoor station...

Does anybody know which wires one should use in order to connect a 12v doorbell to the Indoor Station DS-KH8350. I still couldn't figure it out. Do we have to additionally connect a 12v power supply to the monitor which is already connected by POE?

Does the indoor station DS-KH8350 support Dahua IP cameras? (Someone wrote in this topic that he could not add the rtsp stream of his dahua ip cameras into the hikvison indoor monitor.) If yes, is it possible to get the stream of the ip cameras instantly if someone rings at the door (without...

@EMPIRETECANDY Does this new firmware work with the IPC-T5241H-AS-PV, too?

@Mpowers: Did you factory reset the camera? Do we still need to factory reset the cameras after upgrading (with the new firmware)?

@EMPIRETECANDY Does this firmware support the new Active Deterrence IPC-T5241H-AS-PV, too? (If not, can you please give us a link with the new firmware?)

@looney2ns Thank you for the night videos. Do you think this cam has a better low light video quality than the HDW5231R-ZE?

How should one upgrade the firmware correctly? @EMPIRETECANDY and some other people wrote last year that AFTER applying a firmware update, you must factory default (reset) the camera in the Web UI. Is this still necessary today with the newer firmware? How do you update the new firmware...

@looney2ns Thank you for the review!! :) How is the picture quality (day & low light) compared to the HDW5231R-ZE? Is it possible to put the loose ball into the metal shroud and mounting base of the HDW5231R-ZE? How does the white LED strobe Light looks like? Do you think it could deter a...

@EMPIRETECANDY Do you know when the Active Deterrence Cam IPC-HDW5241H-AS-PV will be available and how much it will cost?

I'm interested in the Active Deterrence Cam IPC-HDW5241H-AS-PV (because its a turrent cam with 1/1 Alarm in/out, 1/1 audio in/out! :) and it should have a better low light picture quality than my IPC-HDW5231R-ZE cams based on the specs (i hope i understood them correctly). @EMPIRETECANDY Do you...

Do your cams need a browser plugin (in order to change all settings)?

@fenderman: Thanks fenderman :) I have completely forgotten to tag it correctly.

@EMPIRETECANDY have you gotten any new release date for the cameras?

Maybe, is there someone who has already measured the volts of the alarm output and can tell me the result (if it's 12V or 3,8VDC like my model)?