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Hi Fenderman, thanks for the reply, perhaps I am doing something wrong... When I try to contact the NVR trhough the SADP tool, i can see the device but any interactions (ie. get a reset key) get a timeout error. UPDATE ONE: When I use the key from the password reset tool I get a "Failed to...

Hello everyone! So Ive inheritted a system from a client (in their shop right now, showing all the cameras) they have an NVR box with the model number of SC-318P6-16 They do NOT know their master password and the installer is no longer contactable. I need to reset the NVR and reset it up OR...