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I jsut had the same issue and it wasn't a wrong directory but a botched update / install. If I disabled UI3 it worked which led me to this reddit post: This issue was a missing ui3 folder under the www install directory. I was able to restore this from an old backup and voilà it worked again!

OP, may I ask what Network IP settings you are using in Blue Iris? The Find/Inspect goes through its motions but then all I get is a "no video" message.

My wife's the iPhone user not I, but isn't there a way to reset all app permissions? Of course all apps on your phone will now re-ask for access. Did your problem start only after an app update or are you a new user?

What's the advantage to using substreams from the cameras? Thanks for the upgrade info. Is the annual support fee cheaper than the initial license fee?

My support & maintenance plan has expired and Blue Iris wants me to update. It doesn't let me pick any of the latest versions (which is expected) but in the "Another previous update" dropdown, is BI smart enough to only select versions that were out while my plan was still active? Or is there...

I'm having the same issue but there is no local network permissions listed for blue iris. On app ver 2.02.02 and ios 14.6. There is a local network setting for other apps, just not BI. Edit - reinstalled the app and suddenly it appeared. Probably a bug when upgrading BI versions.

Just wanted to say that this helped me and unbricked an Amcrest cam of mine after a failed firmware update. I had no way of getting into my camera and it would simply reboot over & over. I was able to download the firmware and flash it using the method above. I didn't have to change any of the...

I just had the same issue after the latest iOS update and couldn't figure it out. Thanks so much!

Wow nothing?

I've tried to explain that wide angle lenses are not always best for security cameras but after seeing a Ring cam with it's 150° view my father wants to set up something similar. He is currently using an HikVision cam with a field of view of 98° but wants something wider for his next camera...

I read over the optimization guide and unless I missed it I never saw an SSD being a requirement. Anyways, I went ahead and reluctantly bought one moving the appropriate folders over to it. Milestone always did fine on my mechanical HD and even the webUI for Blue Iris loaded fine using it. It...

I did some playing around myself and found the culprit... but no great solution. I threw an old SSD in my server and moved the Database directory Path over to the SSD. Now each time I load the app it's pretty much instant. Everything else such as New is still on the HDD so the issue seems to be...

I just walked through this again. There were a few things I was missing (or may have been added since I originally spun up my server last year) but corrected that. Unfortunately it made no difference in performance of the initial app load. 512kbps. Unchecked on all.

The odd thing is it doesn't happen with my father's BI server, though he only has two cameras and I have 3 so maybe something with having more cameras causes this.

Yep my BI server is sitting within eyeshot of me in my home. Your next statement is correct except that it's not the single camera views that are slow, it's the loading of that view with "all camera index" at the top that is slow. Once that loads I can click single cameras and see them within a...

Hello, I just tried disabling mobile data and the initial first load of the camera view is still slow. Any other tricks?

I only have 3 cameras but when I first load Blue Iris though the app it's a good 10-20 second delay before it will show me a live view. It does this both on my Android phone and my wife's iPhone. I am perplexed because when I open up the WebServer UI everything is instant. This would lead me...

Nope.. I "returned this garbage" and bought an Amcrest HD cam that was about the same price. It worked perfectly with Blue Iris and I can even talk / hear audio through it using the BI app

My wife has an iPhone and I've never done any IOS development or ever even used IOS to be honest. I just can't see her screwing around with VPN each time, It would probably be just enough effort where she's already not overly invested in checking the cameras so this would be the final push to...

Thank you both for the responses. My concern was that I don't always want to tunnel my phone traffic back to my home just so I can use Blue Iris. I also want it to be as easy to use as possible from my wife's phone. I can't see her fumbling trying to enable a vpn, check blue iris, disconnect...

I was reading over the Wiki and saw it says to use a VPN instead of Port Forwarding: How to Secure Your Network (Don't Get Hacked!) I know on Android I can set up a VPN for my entire phone but there may be times where I don't want that. Is there a way to have only blue iris go through a vpn...

Wow this wiki is great! I never knew it existed. Is there a way to test for the intel memory leak? The driver recommendation seems to be much older than the one I am using.

Any better ways to get feedback to them? I thought Amcrest had something to do with Blue Iris, no?

Intel only seems to keep files a year back so their site didn't help. I was able to find them at the link above. My point of the post was more to notify the developer(s) that there is a potential issue so they can look into fixing it. As of now I have a work-around.

In my case it was selecting Amcrest ProHD but yes this thread also helped me, thanks!

I updated my Intel HD 530 video driver to ver. 24.20.100.6286 from August 2018. With this driver Blue Iris will not even start with Intel Hardware Acceleration enabled. I just see a splash screen and then the BI service in task manager crashes. To even get back into Blue Iris' control panel I...

So at one time BI did work with your CPU and QuickSync?

For those running Server 2016 where the GPU load tab isn't present, you can use a small tool like GPU-Z to quickly see load on the GPU.

I just wanted to chime in saying that I had a problem initially getting Blue Iris to play nice with Server 2016 & Quick-Sync. Every time I switched BI to Intel hardware acceleration it would crash. I tried playing around and what I eventually found was that the Intel HD 530 video driver I was...

Was this what caused the issue or was this settling lowering the keyframe what solved it?