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It looks an user error on my side. After playing with Hik-Connect for a couple of hours. I'm now able to view the images from my phone (via Wifi only at the moment). So I'm wondering if the default gateway is a must in this setup...as I understand the remote access over internet is a slightly...

Thanks for the replies. I have finally got some time to tackle this again. I managed to reset the camera by using the reset button on the camera (by keeping it pressed while restarting the nvr till I hear the click sound from the camera So, I'm one step forward now :) I'm still not getting...

Hi everyone, I recently installed 4 HikVision cameras (DS-2CD2385FWD-I) and a NVR (DS-7608NI-12). they were all working fine through the console connection, and I decided to do a factory reset on the NVR because i couldn't view the cameras live on the mobile... anyway, this is the situation I...