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On the box it is version 5.2.5 but in camera it is 4.0 I wonder can I teamview you into my computer to fix it because I don't know how to do what the instructions say to do

On the box is version 5.2.5 it is on version 4.0

I have a hikvision 2cd-2132f-iws in camera search too under serial number it says Ds- 2cd-min-system.I can see and change port and ip address but camera will not go to login page.people online says I need to download tftp file but I need step by step instructions on how to do this the easy way I...