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We are using „Set Custom Layout“ function for PanoVu camera as described in this video . With new recorder DS-7616NI-I2/16P this function is missing. Is anyone knows how to correctly integrate PanoVu camera in new recorder?

I have an order with DS-KD8003-IME1/EU and DS-KH6320-WTE1/EU. Is anybody knows the difference with models without /EU, i.e. DS-KD8003-IME1 and DS-KH6320-WTE1?

We have installed many dozens of DS-2CD2346G2-I and DS-2CD2347G1-LU in the same network. 2347G1 works perfect (Pic2), but all (dozens !) DS-2CD2346G2-I make Reboot many times per day, sometimes per hour (Pic3). Latest Firware is installed 5.7.3 (Pic3). Please help in case you had the same problem.

System is like that: Villa door station HIKVISION DS-KV8413-WME1(B), FW V2.2.53_210907 4 Indoor stations HIKVISION DS-KH8350-TE1, FW V2.1.32_210926 Same PoE Switch for all 5 devices After installation everything works perfectly, but after some time something went wrong: I could watch from...

I got a HIKVISION DS-2CD2386G2-ISU/SL camera with a build-in speaker. Frimware 5.5.160 But the output volume of this speaker cannot be changed from Web-interface: Configuration/Video-Audio/Audio. Any idea how to do it? Thanks

Please advice where to buy HIKVISION 20 pins connector for intercom panels? Is it RVV type? Picture is attached.

Other icons (lift & alarms) are easy to hide, but concierge icon stay always. P.S. I have 6320 with FW 2.1.10 200713 where this icon is not present.

We have a house with 4 apartments (3 floors). Outdoor module will be DS-KV8413-WME1. Indoor modules will be 4x DS-KH8350-TE1 (or similar). But we should have another door bell button next to each door. In order to allow rings (not knocking) from the persons who stay behind to the apartment...

With new firmware DS-KV8113-WME1 could works in stand-along mode without indoor panel. Good feature, but it in works only with PoE connection. With wireless connection doorbells works direct access and with NVR access, but platform access is offline. Of course, I have checked gateway and DNS...

I have legally purchased DS-2CD2347G1-LU and tried to upgrade it from V5.6.2 to V5.6.3. During upgrade my computer lost connection and can be the upgrade process was not properly finished. After upgrade the camera is restated every 1.25 min: 1. Make flash from write LED 2. Trying to get IP...

My client is requested for EasyIP selection table. Especially for recent models 2.0+, 3.0 and 4.0. Unfortunately I cannot find any official chart from HIKVISION. Videos and brochures have really low information. It will be nice if you can help me, thanks.

I have a 100 meter cable and camera HIKVISION DS-2CD2423G0-IW. Tests via standard PoE Injector as well as PoE Switch shows hat camera does not work under speed 100 Mbps. With speed 10 Mbps full duplex it works perfect. But to reduce this speed I need to do into camera's menu. In case this...

Please advice about possible wall mount for camera HIKVISION DS-2CD2141G1-IDW1 Diameter of the camera appx. 115 mm Diameter of connection holes appx. 50 mm