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I made another email account using gmail to test. I normally use comcast/xfinity. The delayed sms remains. It hadnt previously occured to me check the online email account via comcast.net. It might show sent emails there. Good advice.

Well I am having OP problem as well. I tried playing around with push notifications to help troubleshoot the issue. Some are instant. Others take 15 minutes or more. Push doesnt provide an image thumbnail either although it is set to do so. I agree with you that sms is most likely an att issue...

I have the same problem. It just started a few days ago. SMS alerts to our phones are 15-20 minutes late. This was never a problem before, ever. I rolled back BI to an earlier update, no change. Im starting to think this may be an issue on the phone carrier's end, ATT in my case.

I figured this out. For whatever reason the *.exe file renamed itself to DahuaSunriseSunsetexe.exe; new feature of Win10? I found a couple other third party apps had done the same. Renaming it correctly fixed it.

I did that. Tried an earlier version as well. I just checked some logs and the machine had a windows update recently as well. Im thinking thats what broke it. Just not sure how to fix it.

Just recently I noticed my camera profiles were not switching over. What is happening is the service is not starting. The utility service throws an error which states that utility is "not a valid win32 application". I am using the most recent version 1.6. Any idea what would cause this?

I am having an issue when AI Tool is running as a background service and not actually in an open window. It is not receiving alert pics from BI. If I open AI Tool in an active window, it works as expected. Anyone else experiencing this? This is running on the same physical machine / windows...

Do you still have a B zone for tracking?

Three zones A, B, G (filler zone). Motion trigger from zone B>A. I use object travels as well as reset when object size exceeds xx. I also found it is necessary to increase the value of "object size exceeds" when used with "cancel shadows" unchecked. For instance, the mail person started...

Correct

I'm going to try and keep this short. Just wanted to share my findings with fellow members who may be having difficulty with the edge vector algorithm. My system monitors my home. I normally use Gaussian for everything, and I feel the settings are dialed in pretty good. Just a couple trees that...

Ordered one from Andy yesterday. I'll be the guinea pig.

RTFM. I figured this out. Right click the alerts list, then check 'Include clips from excluded cameras'.

I have cloned a camera, hidden it, disabled recording and enabled create an alert list jpeg. It is set up to send me alerts when a zone crossing occurs. The original camera does continuous recording and has a different setup of triggers. My question is how do you make the cloned/hidden cam...

@aristobrat , @looney2ns I just want to follow up. Using IE11 with the plugin, everything is working as expected. A couple new options in the gui settings have appeared that weren't available in Edge or Chrome. Disabling the smart codec seems to have fixed the screen tearing as well. Thank You...

Same here. Chrome and edge work fine for everything else except the pir area screen.I mainly have been using Edge. I will try IE11 later after I get home. @looney2ns , after disabling smart codec there have been no screen tear errors. They were pretty consistent before.

I have read your previous posts about this. I want BI to do all the detection stuff. The PIR functions I was trying to test out to see how they worked. And like I said, I can't change the zone settings in Event>alarm>pir settings. The tab which is basically like the motion detection zone/area...

Ah but it is. I will deselect it and test. What about h264h vs h264? Currently h264h. Big thank you for the help thus far.

Thanks for the reply. To answer your questions: yes to 568b, my home network consists of a pfsense firewall router and a Poe L2+ switch. The router handles all the home network vlans including a dedicated surveillance vlan. As for the plugin, are you referring to the web based gui of the camera...

Hello, new member here. I installed one of these (hfw1831c) the other day and I'm having some issues. Hoping you guys can help. Purchased from Empire Tech Amazon store. Using BI only for detection everything works as expected. For the life of me I can not get the PIR detection function of the...