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Thanks for this. I dug out an old windows pc and ran through this. Looks like there was a typo in the subnet mask but despite changing it and applying the change it didn't seem to actually action any change. I was able to undergo a factory reset so I'll start from scratch and see how I get on...

The camera was added via the NVR web GUI by going into the 'channel management' and adding a device then manually adding the ip, changing protocol to ONVIF and putting in admin password for the device. I don't recall changing any network ports for the device. There was no IMS management...

I've recently set up a new ip system successfully (thanks to a load of help from people here). We've purchased and are trying to install an intercom system. Only starting with the basics at the moment rather than looking for advice on all the VoIP stuff. We have a Koontech KNZD-42VR IP Video...

Actually guys, looks like this appears to be working. This may be my novice understanding of the software but from the playback window I can now view and track through stored events. It still throws up an error but then proceeds to load the data successfully. From the live view window however...

Thanks Del Boy. Error received when trying to playback (right click > Playback from the live view screen): -

@alastairstevenson - When accessing the NVR via its web GUI i was unable to view anything on the playback screen regardless of browser as a plugin was missing. I've had to download a plugin (as I'm running a mac OS 10.10.4) from the hikvision site which supposedly resolves this issue across...

OK guys I'm getting somewhere. Here's the summary... The camera's seem to be recording to the HDD (I've not changed anything at all to achieve this). I didn't realise it was working because when using chrome/safari/firefox etc the playback screen on the NVR was showing missing plugin. I did...

Del Boy, I can't follow that menu path from the web GUI but I've attached 2 screenshots that could help. I've logged in via IVMS and given you a screenshot of what you're mentioning here (I think).

When I view the individual camera config via the web GUI and look at storage, it's not recognising any HDD to record to. Is this normal or should it be seeing the NVR's HDD? If it should be seeing the HDD how to I get it to do this? I can't find anything indicating how to do this if it is what...

SATA ribbon moved to the other slot, it now shows as HDD 1 but issues are still the same. I re-formatted the drive to be sure but no different. Del Boy - forgive me if I'm being daft but I can't see where to sort the recording for individual cameras via their web GUI. I presume I do this on...

Thanks for this. I've just formatted via the GUI but still seem to be unable to capture or record. I still receive the same error in the IVMS config but to give further context, when I do try to capture from a live stream the pop up error (in the bottom right of the screen from IVMS) says...

The NVR has 2 slots for HDD's. I assume (but don't know) the slot I've put it in is attributed to the 2nd HDD hence the number but I've assumed this makes no difference to practical operation.

I have a newly installed Hikvision CCTV System and am falling at the final hurdle with it's set up. Please help. NVR: DS-7832N-E2 (firmware v3.3.1) (encoding v5) Cameras: DS-2CD2032-I I'm using IVMS 4200 v1.02.01.03 to manage the configuration. The cameras are successfully installed using...